Zepto Product Personalizer

Nazirul, Muhtasim, and Shahariare have all been VERY helpful in answering my questions to make my custom product EXACTLY how I wanted it to look for my customers!

Definitely recommend this app just because of the amazing customer service alone! Only reason for 4 stars is the original setup took some time.

Update: The team zepto reached out to me in regards to an error in their ticketing system that has been resolved. Zepto's response was thoughtful, considerate, and resolution focused. They were great at providing attention and resources to solve my issues

We have been using zepto to varying degrees for over two years, but in the last three months (late 2023) there is a huge influx of issues.
1. Items are not appearing in cart
2. The enable customization button allows for customization even when deavtivated.
3. Some customers are not able to add items to cart.
4. I sent 2 requests for support and did not receive a reply on either.
I would look elsewhere from my standpoint it look like app is getting deprecated.

Excellent support from Nazirul. Very patient and efficient. This is my 3rd website that uses this app.

Zepto Product Personalizer App helps me provide my customers with a level of customization that makes a difference in my business.

Nazirul has been so helpful helping me solve an issue I’ve been having.

Nice improvements since it started, the new interface is way better. The team is super reactive! If we could just add some more information in the configurator, such as weight, for our customers to be aware of the weight saving depending on different options. For sports equipment, this would be great.

Be prepared to manage a lot of options but by far the most versatile configurator I've used for Shopify

Cette application a pu parfaitement être adaptée à l'expérience d'achat que je voulais mettre en place sur mon site qui n'est pas celle d'origine. Il est très rare d'avoir une équipe aussi réactive et surtout aussi compétente. L'équipe zepto est vraiment très professionnelle et faite pour travailler avec des professionnels.

This app is the absolute best app in the app store! You get SO much value for money in all the features you get for the price. It is super easy to set up and use and if you have problems or don't understand something then support are really helpful and respond fast too. The best thing is that this app is perfect for my personalized products and increases conversion because my customers can see exactly what their product loos like. You will not regret adding this app to your store!

Customer service is outstanding. Fast and straight-to-the-point response, ,clear instruction with video tutorials.