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I would love a little more flexibility on the personalizations, maybe manually placing the image within a delimited surface would come in very handy. The customer service was great, thanks for that.
Great app which offers everything that we need to customize our products. The customer service is super quick, effective and friendly. I can only recommend working with Zepto.
Great app with multiple options for customization of products and a very fast support that responses in hours.
I had problems with the cart. The cost for custimization was wrong. The support was not a good help. Didnt answer to my second mail.
Customer service isnt what its cracked up to be. Told me a "web developer" could do it, well that is me! You cant pay everyone in a small business.
Hi, We have added feature for monogram without separate field. You may consider use the app and update review.
I got this app to add customization to products, it was working well but now it's super slow and I have to stop my ads because of it. I do not recommend this app.
Thanks for taking the time to review. We were under DDOS attacks repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPs. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation.
The app came closest to what we wanted in terms of full product customization. The only reason we are giving it 3 stars and why we decided not to continue with it is unsatisfactory customer support. The responses were always too late. We had to stall our launch for 3 days in order to get a solution to our problems due to multiple back and forth. Support was polite and finally did answer our questions but we were concerned with the amount of time it takes for them to get back. We didn't want to take that risk when we went live.
I'm using the app to add options to our products. I had some trouble with the setup and customer service were great :)
A very useful and powerful app for offering customers multiple personalisation options, in a variety of different formats.
I don't know what's better, the app or the customer service. I was prepared to do a custom build, spending months and tens of thousands of dollars to achieve what this app does natively. I can't believe my luck in finding that it exists. I've saved myself so much time and money and the team has been amazing at handling my questions when I think something might need a custom change, and they let me know that it's actually already an option. Legends!