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PRP is perfect for my dress hire business! The tailored rental settings have made everything SO much easier and have avoided many double bookings + customer refunds. The filters make my bookings simple to navigate and prepare across my staff members- being able to mark when items are packed, dispatched and returned, so we all know what is going on! I am able to filter pick up and postal orders separately, and search date ranges. The customer notifications with auto emails and texts have saved hours of my time per week and are custom to the client’s date selections. The best thing I ever did for my business was switch to PRP from the previous app I was using. I recommend it to everyone I can
PRP has completely transformed the way I run my rental business. It’s drastically reduced errors and streamlined so many processes. There are no other apps like it that are as suitable for dress hire than PRP. I genuinely couldn’t recommend it more.
So easy to set up and has all the features needed for a dress rental business. The support team is so helpful and their response time is second to none.
While making the change to Product Rentals I also increased my prices and was worried this would impact sales. However even though some prices almost doubled I have seen more uptake and conversions from this new app and I haven’t changed anything else so I have to assume it is the improved experience customers are having.
Cannot recommend highly enough !
Product Rental Pro has been a game-changer for my store. The setup was seamless, it’s incredibly easy to use, and the customer experience is flawless. On top of that, the customer support is incredible — quick to respond, helpful, and genuinely supportive. Highly recommended for any store offering rentals!
What a great product. After months of using another 'bigger' app, I got fed up and started searching for a better one.
This app is not only more intuitive from an owner perspective, but also from the customer facing side. Customers now have a clearer idea when booking their products what to expect - which will cut down on our customer service hours a lot.
I've reached out a number of times for support from the developers and they are very quick to respond and very informative. So glad I found this app, just wish i had found it sooner.
Just moved to this app and so impressed with the personalised and professional service to onboard us and provide tailored solutions for our rent a rack service. Excellent and prompt communication. Much more cost effective than other apps too!
I highly recommend Evan and the Product Rental Pro team! As a new Shopify user, Evan has made sure I have a thorough understanding of how the plugin works and how it fits with my business — even from the other side of the world! He's always there to provide support whenever questions arise. Thank you so much, Product Rental Pro! I’m excited to see what the future holds.
We have recently installed and started using Product Rentals Pro, it's a great app for clothing rental and the support for setting it up has been amazing. Would highly recommend!
When we heard about PRP, we moved over within 24 hours and were quickly up and running. The support from Evan has been excellent. Prompt to respond and does so thoroughly. He's been quick to help but also implement changes and additions to the app to support our company.
The app works brilliantly and does exactly what we need. Excited to see how the team continue to develop the app in the future but this is one aspect of our business we now no longer need to worry about. Thanks Evan and team!
I have been in the dress rental industry for 6 years and the Product Rentals Pro App has been by far the best software I have come across yet. It is super easy to use and set up on your website. The features they provide have been very well thought out and very relevant to dress rentals.
The features that we love the most are:
- The automatic reminder emails/texts you can send your customers.
- The different pick up/delivery options for customers to select before seeing if a dress is available on the calendar.
- Competitive pricing options.
- Being able to customise the look of the widget on our website so that all fonts/colours are the same.
The customer service is also excellent with response times to any queries super quick and very helpful step-by-step instructions on dealing with any integration issues.
Thank you to the team at PRP, we love this app very much!
Ange - Lucida Dress Hire