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Customer support was very helpful and guided me through steps with patience and available resources.
UPDATE: Customer service contacted me and was able to fix the issue I was having in a very timely manner. Thanks guys, I really appreciate it and you've made my life much easier.
We used to be able to scroll through reviews, which made it super easy to view and manage all of our reviews and somehow that is no longer possible. It makes it extremely difficult to manage anything and makes me very frustrated as we have a lot of reviews to manage and scrolling up and down the main page is so time consuming. Support said they would consider my request to implement a scroll bar but it was there before, so why get rid of it if it makes our lives easier?
Hello Reyn Spooner team,
Thank you for taking the time to share your feedback with us. We apologize for any frustration you've experienced.
We understand how important it is for you to efficiently manage your reviews, and we appreciate your patience as we work on enhancing the user experience. We see that you've already been in touch with Joel from our team, who has submitted a feature request on your behalf for the scrolling feature.
Your insights are crucial to our ongoing improvements, and we want to assure you that your request has been duly noted and is being evaluated by our development team. While we can't guarantee an immediate timeline for this specific feature's return, please know that we're actively considering your input.
In the meantime, if there's anything else we can assist you with or if you have further suggestions, please feel free to reach out to our support team. We value your business and aim to provide solutions that cater to your needs.
Thank you for your understanding, and we look forward to continuously improving your experience with Stamped.
Your partners in success,
All of us at Stamped
I have been using both the Review and Loyalty apps for a few years. Whenever I have a problem or question, the Stamped crew is always quick to respond also the backend admin is very straightforward.
Recommended
Hello HD Tape Transfers team,
Thank you for being a loyal Stamped user and for your fantastic 5-star review!
We're delighted to hear that you've been enjoying both our Review and Loyalty apps. If you ever need assistance or have any questions, remember that our product support team is just a message away and always ready to assist you. We appreciate your recommendation and look forward to continuing to support your brand's success.
Your partners in success,
All of us at Stamped
Great app with lots of features. Works very well and really helps drive sales. The customer service is amazing.
Thank you for loving Stamped.io! Truly appreciate your review, Trigirl!
I have been using this review app for well over 6/7 years now and it does everything I need a review app to do.
The support was also fast and responsive, however I did experience slow response times around a year ago with some of my questions not even being answered.
I have been in touch again with them within the last few weeks and the support I received this time around was fantastic. I had the pleasure of dealing with Arjun Singh who helped and resolved every query I had and was very quick in getting back to me and keeping me updated. If you need any assistance from these guys, ask for Arjun as he is great!
Great customer service - responsive and helpful! They assisted to make some updates that I was having trouble figuring out.
Support from Joel was 5 STAR. Walked me through the issues I had to solve. Very good and easy to use App.
We have been with them for years now. They are great, any problems they are on it. Friendly and helpful support. Thanks!
If there's one thing that's drastically helped increase sales in our store it's social proof. Nothing works better than a shiny 5-star review to help convert customers into buyers. Their support team is also very prompt in responding to customer needs. Their team showcased not only their expertise but also their understanding of customer needs
Very responsive and helpful customer service!