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Customer Service is absolutely impressive. As fast and effective as Shopify Customer Support, which is in itself world-class. Definately impressed.
Super schnelle Hilfe und immer zufriedenstellend - vielen Dank für alles!
Elvis hat mir heute wieder super geholfen meinen Shop weiter zu optimieren!
Switched to Stamped from Yotpo and very glad we made the switch. Stamped's support has been really responsive and helped us whenever we run into an issue or question. Highly recommend!
Hey Ugmonk,
Thank you for your kind review!
We're glad that you're found us to be a better fit for your store, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
Great app well worth the money. Fantastic customer support. Had a slight problem the team sorted it out within hours of sending them an email. Definitely recommend the app.
Decent app with few glitches but overall is great. I do like using it which is also sync to google shopping ads which is the cool part
Really professional, especially Rachel ! Thank you for your effectiveness in terms of replying, she helped me fixed a trouble with user ID and password
Great service and even better support (especially mohammed was very helpful with anything that i had issues with got fixed in a matter of minutes). Highly recommended A++
Easy install and Amazing customer support. I had trouble transferring my reviews from another review app and they took care of it for me. I highly recommend.
Terrible experience with this app and its developers!
I've been having issues across all stores
First, when I downloaded and PAID for a plan the app glitched and then would not let me use the features I just paid for?! You would think after downloading the app and then paying for a plan without a trial you can use it and its features right away??
Second, the app has major bugs and technical issues and would not appear properly on the store. When I contacted support for all these issues it took going back and forth with them for 2 WEEKS which is very counterproductive while trying to run a business.
2 weeks later they seemed to have fixed the issues but it was already too late.
Please save yourself the headache and get another app.
Hi there HeatedTek team,
I am sorry to see this has been your experience recently. We definitely want you to be able to see and use all the great Stamped features you should have access to.
We are a small team with a lot of requests and we do try to get to them all as soon as possible! We've recently expanded our team to better serve our merchants, and get back to the fast response times our merchant love about Stamped!
It looks like there have been some missed messages from us among your support tickets causing a bit longer delay in your issue's resolution. We suggest logging into our Help Center where you can access all your open requests.
The issue your store has experienced is a bit complex, and our Support team is already on the case. I'll reach out separately to make sure we have the best support path set up for you.
Thank you for flagging your concerns here with us. I do hope we can turn your experience around soon.
This app has been a fantastic tool to use. Lots of customizations and great support. We also connected our reviews with our google campaigns to help drive traffic. This is not just a reviews app, there's much more available. Very happy customer.
Hi there,
Thank you for your review and kind words!
We at Stamped.io are really pleased to hear that our app has been a great fit for your business, and that our features are really helpful in bringing in customers!
We hope you'll have a great time with Stamped.io collecting UGCs and we appreciate your continued support, thank you very much :)