Stamped Product Reviews & UGC

I needed a question answered regarding how the app works from the customer perspective. Support got back to me very promptly with the answer I needed. For the most part this app works very smoothly. One improvement I would like to see is faster searching in the review request queue. It takes a long time to get your search answer. Perhaps automatically archiving review requests after 3 months or so would clean up the queue to make searching faster. When I manually archive old review requests it does speed up searches, however this seems like an unnecessary task that I don't really have time or inclination to do.

Great app!! And amazing support team. Would recommend if you're looking to collect reviews for your store!

Already have deployed this app across numerous sites. The developers, consistently, go above and beyond to implement and customize. The app makes acquiring and managing reviews a breeze. For what it offers (and it punches lots of power), it is extremely reasonably priced... especially compared to the competition. Hands down, give it an A+++++++

I really like stamped.io. I always use it whern i open a new store.
A lot of combinaison and personalisy, all i want and like.

Really clean looking app, looks great on my shopify store, definetly the best review app I have used.

good app! It is easy to use! after using, my page is legit. hope I can generate a lot of sales later!!

Unfortunately, we’ve lost confidence in the reliability of this app and can no longer recommend it to other merchants.

The review widget on our product pages has broken 7 times in the last 3 months (that we’ve noticed), including for the entirety of Black Friday weekend.

Each time we reach out to support, we’re either told it was a service outage that has now been fixed or that they’ve checked and it appears to be working again.

The problem is that you need to regularly test this app for problems, because without doing anything to it, something will break or go wrong and if you’re not regularly checking & testing and it can potentially go unnoticed for significant periods of time.

For example, about 5 months ago, I decided to leave a test review from a product page and realised that the submit button wasn’t working. We were still receiving reviews via email invitations, so it’s difficult to say how long this had been broken for.

Also, the back end is extremely buggy - pressing publish review, paging through reviews or rotating a customer image for example is extremely slow and sometimes doesn’t work - requiring a refresh, which then takes you to a loading page for >10 seconds before you can access the app again.

Incredible customer service. If you are on the fence about getting this app, trust me: it is worth it for the customer service alone. A reply email came almost instantly...my questions were answers and my problems were solved. Highly recommend!

Great app and customer service.
They are very helpful and quick to reply us and solve everything what we need. They deserve all stars.

Fantastic app, Great Support. Very Happy. I've tried many other review apps and this is the best I've used