Stamped Product Reviews & UGC

While the app does a fair job (quite often it is slow, does not load correctly on mobile, and fails to load CSS on the plans page), the pricing and the sales team are the worst.

Customers (or new potential customers) should be aware that similar apps charge 1/4 of the annual price of Stamped for even better features.
We find it disgusting that the only way to access the Google Shopping Reviews feature is to pay 1400$/year - when other apps offer that for 19$ a month.

Having mentioned that to the sales team, they offered a ridiculous discount with a rude reply inviting us to use another "low-cost app" if we were not happy with their offer.

For instance, we are thrilled to switch reviews provider (after 2 years) and invite savvy customers to do the same - maybe Stamped will start to appreciate their customer reviews more.

Setting up so emails don't go to spam was a bit confusing, but customer service is great and quick to respond. This app is great, all that's missing are site reviews in the free plan

** UPDATE **
Would Not recommend. After removing the app access coding remains on my website. They can not remove it as it distort several product pages. I now have a distorted website and not ETA when the issue will be resolved. Major headache "

After using Stamped IO for a year I had to update my review. The basic feature of collecting reviews work fine. Keep in mind you have to pay more & more to collect reviews. Maybe if you are just starting out this app is okay but in you are having more than 100 orders a month, would not recommend.

I have reached out to Stamped multiple times for varies things, coding needs to be updated, paid $200+ for a plan for ads to reflect on google ads ( FYI this was never resolved and $200 went down the drain as I did not get access to the feature I was paying for ). You will always have to " leave a message " or talk to a bot. No matter the time of day.

This effects your customer service experience as it if frustrating not being able to talk to a live person EVER in the chat. Takes about 24hrs to get a respond and most of the time they send you a link to a discussion board of them assisting another business that's kind of related to your question.

Super frustrating because when you reply saying this does not help and you need them to update or remove their code & not send you to a discussion board to do it yourself it takes another 12 hrs for a reply and they still may not help.

I found a better app to serve my business, received 8-10 reviews after installing the app which made me feel like emails were not being sent out properly.

I followed the steps to remove Stamped IO but the reviews was still reflecting on my website causing a glitch. I contacted Stamped IO, no response. Contacted Shopify for assistance and Shopify contacted the developer to remove the coding, no response.

Had to send multiple request to help, my website was down for 24 hrs due to the coding issue. When a rep reached out I provided access to my store to resolve the issue, they never logged in.

Another rep reached out and sent me to a blog post to do it myself. Didn't work. Sent more messages & then notice the website was fixed but no one ever responded to my messages or advised they fixed the issue.

This process with canceling my plan confirmed I made the right decision as the customer support is the worse.

FYI - I have tried all tier plans and never noticed a difference in service or operations.

Thank you! We love the app and appreciate how easy it is to use! Is there any way to get email notifications for new reviews received?

Just set up the app for our home business. Set up was super simple. I love that it imports past orders and sends out the review email to get caught up. I am definitely looking forward to seeing what people have to say about our products.

Great App, excellent service. I sent the Stamped team a question, got helped within minutes!

Great App, with very prompt support. Were able to sort out slight issues really quickly. I like the way it integrates into the site. Thank you

If you are reading this review section right now, it is because you need to decide if you should add this app or not in your shop. So here it goes. This company has excellent customer service/support. They helped me through the whole installation and they didn't stop until I was completely satisfied with the look and feel of the app on my website (still password protected and coming soon in mid-July, btw). They also were able to customize a few things to me, so the app could integrate with my brand seamlessly. Literally, these people are amazing and willing to help, and they want us to be happy and 100% pleased. They answer quickly, they are professional, and above all, they really know what they are doing. I couldn't be happier! Thank you so much Stamped.io team, especially to Ivan, who was an angel helping me to set everything up! :)
10/10

Our store use this app to encourage product reviews and incentivize customer to feedback. The UI is easy to use and support team works efficiently.

Buena app recomiendo el plan inicial, si les conviene, hagan un crecimiento escalable de plan. Bueno