Stamped Product Reviews & UGC , Počet recenzí: 6 319
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I have used other review apps but this is the best - the fact that the emails come from my designated business email means that they look a lot more credible.
Also the way that the review template is built into the email makes the process easier for the customer, which I am sure increases conversions.
And the fact that the app is pretty much automated frees up my time - priceless!
Slight learning curve, but nothing too crazy. Great free app if you want to add review to your website :)
Customer support team is excellent and helped so much getting things up and running. Very happy with things so far using Stamped.
Hey Bailey Nelson,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
This app is great for reviews! It's pricing is reasonable and it's function is excellent. The real winner on this app for me is that it emails the customers and asks for a review, in my experience you will almost never get reviews if you don't do this, but it's also very time consuming to do manually. I also loved that this app was able to easily import my reviews from a different review app so I didn't lose those older reviews.
The app is very good. It delivers what it promises. The customer service is exceptional. We have been liaising with Judy and she was very patient and prompt. Highly recommended!
Hello FIfth Origins!
Thank you for your review and kind words :)
We're glad that to hear that you're loving our app, and we appreciate your kind compliments of our support staff.
We hope that you'll have a great time with Stamped.io collecting UGCs for your store :)
Great app! A must have for stores looking to get more reviews on their products. Reviews add credibility, and this app gets you reviews!
I sell vintage which is why I chose to install the Stamped.io Reviews app on my site rather than the more basic Product Reviews app. I wanted the ability to display my customer reviews as a group (as opposed to on a product page) because my items are all one-of-a-kind . The user documentation provided is good so I was able to get 90% of the way through by myself before I encountered an issue re: the photos uploading that required me to contact the support team directly. I am pleased to report they resolved everything very quickly, on a weekend no less! The functionality provided by the app is excellent and the support is even better. Color me a happy Stamped.io client.
Linda Shore
Selective Salvage
What I enjoyed:
1. The support: the support is simply phenomenal. They do a great job helping you with your request. I was really satisfied with the level of care I received. I think customer support is super important because when adding a new app there are often times a learning curve. The supporting staff makes that learning curve easier to climb.
2. The instagram curation and check-out micro-reviews are huge for our store because right away we were able to gather user generated contents since we have a crowd on Instagram.
What I did not enjoy:
It's not necessarily what I did not enjoy, but rather what could be improved.
1. It will be helpful to have a video conference / training session from the support team. It will speed up the onboard process since sometimes issues are just easier to express over video or screen share.
2. I think the layout builder could be a little better or have more feature. For instance, the reward reply email didn't have the option to add in the company address. I contacted the support team to put it in. To me it's important because every email should comply with CAN-SPAM Law.
3. Having a UI where user can input their own pre-header would be nice since those things can improve open rate.
Again, these are features that are nice to have since they are available in Klaviyo (we use Klaviyo as our ESP), but from development point maybe it's difficult? Overall it's still an easy5 stars because I respect companies that devote their time in their customer support. Lots of softwares and tools now can do the same thing, but when it comes down to it, who can provide the best support is the difference maker to me.
Hey Gooby,
Thank you for your review and kind words!
Our support team is heartened to hear that we have made your journey with us at Stamped.io much easier :)
We do hear your feedback as well, and will forward it to our tech team for their consideration.
Thank you so much for your continued support!
Great app, works beautifully. Customer support was just incredible and went above and beyond what they had to with their assistance. We at groundz.com give you guys 6 stars!
Amazing! is it possible to remove the date of publication of the reviews? The app is so cool! It's a good plan (sorry for my english i'm french) ;)
Hey Kadiria,
Thank you for your kind review!
We're glad that you're liking our app, and yes, you definitely can. Our team has assisted you with your query :)
Thank you again, we hope that you'll have a great time with Stamped.io while generating social proof for your store :)