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I installed this because it looked like the best replacement for YOTPO. This Widget 2.0 has the look and feel that I was searching for. However, it was only after spending a few hours setting things up that I realized that their Widget 2.0 is only available in the Enterprise package ($99). Bait and switch tactics are a no go for me guys.
Hello Barba Brada,
Thank you for your feedback.
Our main review widget is available to all users including the free plan, and we do assist with installation should you be having any issues with setting it up after going through our detailed guide.
We hope you will consider using Stamped.io again, as we are definitely priced competitively and provide more value-added features compared to other review apps in the market :)
left its code on my site even after I removed the app - importing reviews is a nightmare - the date format just doesnt work!
Hi there,
Thank you for your feedback!
Currently all review apps adds codes automatically to the theme when going through the auto-installation. This helps with ensuring that you don’t need to install the widgets manually and making this easy to get started (:
For Stamped, there’s only a single line of codes that are added to the “product.liquid” file, or simply email our support team at hello@stamped.io and we can assists with the removal (:
As for importing of reviews, all you need is to format the dates to yyyy-mm-dd format.
We’ll also reach out to you via email to extend our help!
(:
TERRIBLE, TERRIBLE LACK OF FAQ INFO
THE ONLY APP THAT DOES NOT HAVE ANY (ANY!!!) TUTORIALS FOR ITS FUNCTIONS.
This may be a great app, but their FAQ pages suck sooooo much. Take a look at how they describe how to import reviews:
"If your previous review provider is not mentioned, here's how you can prepare the CSV file and have your reviews imported to our app.
Download CSV File
Fill in the details of the reviews"
THAT"S FUCKIN IT!
In this CSV there are 12 columns and NO explanation given how to complete them properly.
This is only one example.
GUYS, SUCK IT UP AND WRITE DETAILED STEP-BY-STEP GUIDES FOR ALL STUFF
Hello Alzurius Store,
Thank you for your feedback regarding our documentations.
Our team has been constantly improving the knowledge base and keeping it up-to-date for our users. A full detailed breakdown of the requirements for the import file has been included as well.
We hope you will consider using Stamped.io once again :)
The widget lacks on costumisation on the free plan, so I couldnt match it unfortunetaly to my website color because for example the "write review" text color cant be changed.
It could be a good app but I had to remove it as i didnt want to upgrade to premium plan just to make my widget loo good on my website
Hey Gabriel,
Thank you for your review and feedback.
We do assist with basic customization across all paid plans using CSS coding, if the layout editor is not available to you. The lowest paid plan, the Basic plan comes at $15/month and it does have many additional features on top of technical support for customizations.
Simply reach out to us at hello@stamped.io and we'll be glad to assist :)
We hope to hear from you!
It doesn't work. Client-side has lots of AJAX errors with their IIS server. Other plugins recommended.
Hello there,
Thank you for your review :)
We checked and you have our app installed, but there aren't any errors on your site.
I believe this might be a mistake?
We'll reach out to you separately via email as well!
Thank you :)
This app was recommended to me but adding the different lines of code (when they can't tell you exactly where to add them) was aggravating and beyond my skill level. I have over two years of experience with code, so not a total newbie. Would definitely use the app if it would install itself, or with minimal coding and explicit directions.
App is user-friendly! I like that it is directly connected through Shopify and they can give you support on this app.
Removed the app after 1 hour......
You need to be an engineer to use this app. I could not understand a single thing I have to do and there are no instructions, no help, no tutorial.
I am sorry for the developer that spent a lot of time to add many tools and options in the app but there is wayyy too much stuff and it makes the app impossible to understand and use it.
Hello Azzaluna,
Thank you for your review and feedback.
We are sorry to hear about your initial experience with Stamped.io's dashboard. Our app does come with a comprehensive onboarding guide when the app is first installed, as well as a robust help center with complete information on each of the available features: https://help.stamped.io
Should you require any further assistance, our support team is available 24/7 via email at hello@stamped.io :)
After 30 minutes: 1) No free trial 2) Too complicated to install. I was not able to install anything. Nothing happens on my site 4) Tutorials and explanation are not so good
Please refund my order
Thank you for your feedback.
We do actually provide free trial which you can easily sign up on our Dashboard:
https://go.stamped.io/v3/#/onboarding
As for installation, there's actually a one-click "Install" button available in the settings and it does all the heavy-lifting for ya, so there's no manual coding required :)
Also your account was on the free plan, there wasn't any charges made.
Our support team will reach out to you directly to assists further.
Thank you!
I used this app to add a review for my products to add more credibility to my new site, so far works great!
Hey there,
Thank you for your kind review!
We're glad that you're liking our app, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)