Stamped Product Reviews & UGC , 6.299 değerlendirme
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Charged every month on multiple stores. Yet havent been able to access in over a month, support is horrid. They say update the app when there is no clear indiciatino on how to update. Not sure what we are paying for at this point. We never leave comments but after the expierence here is was just.
Hello Natty Superstore team,
We truly regret the frustration and inconvenience you've experienced. It's disheartening to hear about the challenges you faced with our service and the support received. I looked into your case and saw that we've responded swiftly to your support ticket and followed up after noticing your review, eager to assist and resolve any issues.
Your feedback is invaluable, and we're committed to addressing your concerns promptly. Please check your inbox for our recent correspondence, and let's work together to ensure a smoother experience for you.
Your partners in success, all of us at Stamped.
Been using for years. Works very well and very responsive customer support.
Hello Detailer's Finest team,
Thank you for your unwavering support and loyalty over the years! We're delighted to hear that our platform has been a reliable asset for your business. Should you ever need further assistance or have questions, our responsive customer support team is always here to help.
Your partners in success, all of us at Stamped.
The reviews did not display properly at first, now it is causing pages with broken javascript, reaching out the support although responded quickly at first, still no solution yet
Hello Vshine Silkand Shine team,
We're truly sorry for the trouble you've faced with the reviews display issue. It's concerning that this hasn't been resolved yet.
Our team is dedicated to addressing this promptly to ensure your pages function smoothly without any broken elements. I have reassigned your open case to an agent in your timezone for faster response times.
We truly value your patience and commitment to resolving this matter. Please continue engaging with our support, and we'll strive to ensure a swift and effective resolution.
Thank you for your understanding as we work diligently to improve your experience.
Your partners in success,
All of us at Stamped
paid for the upgraded plan and received zero support. I have emailed ten times and all I get is canned response. No onboarding what so ever. Definitively a waste of time and money. No phone either!
Hello Toltrazuril Shope Team,
Our apologies for any delay in our responses during the holiday period. We value your investment in our upgraded plan and understand your disappointment with the level of support received. Rest assured, we're committed to ensuring every concern is addressed promptly.
It looks like every ticket you have created contains a response from our Support team; this leads us to believe there may be some issue with you seeing our responses. We encourage you to whitelist the Stamped Support email to ensure we aren't lingering in your spam folders!
I've personally reached out separately to rectify this situation. We genuinely appreciate your patience and understanding and are eager to assist you promptly.
Your partners in success,
All of us at Stamped
I asked for the liquid code for installing the main widget in the product description. Vi replied quick and gave exactly what I wanted.
Thanks:)
Hello Haileydayz team,
Thank you for taking the time to leave us a stellar 5-star review! We're delighted to hear that Vish was able to assist promptly and provided you with the precise liquid code you needed. Should you have any further queries or need more help, feel free to reach out anytime!
Your partners in success, all of us at Stamped.
This is the worst app developer we work with. The app is extremely slow, they don't do what they promise, the service is zero. We very much regret installing this app.
Hello Mister Barish team,
We're deeply sorry for the negative experience you've had. We aim to provide top-notch service and are disappointed to learn we've let you down.
Your feedback is invaluable to us, and we appreciate you sharing your concerns. Rest assured, we're committed to resolving any issues you're facing. We want to ensure your experience aligns with the level of service we aim to deliver.
Please allow us the opportunity to address your concerns promptly and effectively. We're here to assist you every step of the way and make your experience a positive one.
We'd love the chance to discuss your specific issues further. Please reach out to us directly so we can assist you promptly and improve your experience.
Thank you for your patience and understanding.
Your partners in success, All of us at Stamped
The app has been great up until the orange gift box and widgets disappeared all of a sudden. The team however was quick to respond when I submitted the request and had resolved it in a very timely manner, nuch quicker than I expected. We really appreciate your help. Will definitely look into upgrading our plan when our small business picks up. Thanks again!
Hello herSkin team,
We appreciate your fantastic review! We understand that the sudden disappearance of the orange gift box and widgets might have been concerning, but we're delighted that you reached out to us, allowing our team to resolve the issue promptly.
It's great to hear that our response time exceeded your expectations. We're here to provide efficient and reliable support whenever you need it.
When business picks up, and you're ready to explore even more of what Stamped has to offer, don't hesitate to contact our product support team. We'd be thrilled to assist you with any plan upgrades and ensure you continue to have a positive experience.
Thank you for your trust in Stamped, and we look forward to supporting your growing business.
Your partners in success,
All of us at Stamped
My recent support experience was excellent.
I do not recommend. Complicated UI which sends me all over the place. Slows my website down with excessive javascript. Takes a while to load and save when trying to make changes. UX is dated (review requests etc).
Hello REEN Jiu Jistsu Team,
We regret to hear about the challenges you've encountered while using our platform. We value your feedback and apologize for any inconvenience caused by the complexities of our user interface and the impact on your website's performance.
We're committed to ensuring a smoother experience for our users and are actively optimizing our platform to improve loading times and streamline the process of making changes. In the meantime, please reach out to our support team for assistance. We haven't seen any recent support tickets with you, and we'd love the chance to help you out!
Your insights regarding the user experience, particularly with review requests, are appreciated and will be considered as we continue to refine and update our features. We understand the importance of a modern and efficient interface and are dedicated to making improvements in this regard.
Thank you for sharing your experience. If you have any specific suggestions or further feedback, please feel free to reach out. We're here to assist and improve your experience.
Your partners in success,
All of us at Stamped.
Helpful customer support!