Stamped Product Reviews & UGC

I used to love Stamped.io and have been using it since last year, and the 1st time when our reviews weren't showing up, the customer service team fixed it right away and the problem didn't occur again until a few days ago. When it happened the 2nd time, I messaged customer service and they did not reply within the time frame (12 hours) that they said they would and it was reaching around 2 days so I decided to follow up again. They then replied and helped me fix it and I thought everything was good until I saw that we got new reviews and they were not showing up AGAIN. I then had to message them again and asked why this keeps happening when we saw that the reviews were automatically published, and they just said sorry for the inconvenience and they are trying to find a solution to fix the problem. We were frustrated but they did help us fix it again so I decided to still use their app since we want to be loyal to them – but then we started getting new reviews within the next day and guess what? They're not there AGAIN. I don't understand why this keeps happening and to happen THREE times in a row is just ridiculous. We are a new business with very few reviews so we're super excited every time we get new reviews just for them not to show up on our website. With this happening for the 3rd time, I no longer have the patience to keep reaching out to them because there will most likely be 4th, 5th, and 6th times. Their customer service is also no longer amazing like it used to be last year. The replies, although not rude, are also not as friendly as they used to be either. I still remember I had such a great impression with them based on their super fast and friendly response and it's the main reason why we are loyal but now my experience has changed. If you are planning on using Stamped.io, please be aware that your reviews might not show up on your site and you will potentially lose new customers who are looking to read the reviews. I will now be switching over to Judge.me review app for their FREE photo and video upload, unlimited review requests, and 24/7 customer service!

This app has helped us to increase our UGC massively since our switch to Shopify. Their support is absolutely amazing and quick to make any customizations or changes!

Have been using Stamped.io to collect customer reviews and publish them on various platforms for several months already and we can highly recommend this app. Great functionalities, can be integrated with the all the important of services we use, but the best thing about it is the customer support - always helpful and very fast, they found a solution for each of the many requests we sent.

Love the app and all the features. Integration is smooth. Fantastic support - quick and excellent communication. Shoutout to Kaushik, thanks!

Stamped is a great tool for our review management. The user interface is intuitive and yet powerful. The integration with Shopify works perfect. They have a great support, quick respons with a problem solving mindset.

Best in the market. Stamped has a great price/quality ratio and an amazing support team! Highly recommended.

I used this app to replace Loox and really like it. The service they provide is also amazing. I recommend them!

Insanely fast support. They are very responsive and willing to solve problems. Very good experience!!

Great App! We were struggling to generate product reviews on our site before getting this addon. We received over 100 reviews in the first month of using this app. The developer was also super quick and helpful in answering all of our questions and concerns. Highly recommended, easy 5 Star.

Many thanks for a great and free product!

I use this app to get reviews of my products in my online store. I especially like that it will send an email to customers asking them to review a recently purchased product.

I had an issue with one of the features but was able to resolve with the assistance of Stamped,io support team. They were very quick to respond to all of my emails and pleasant to deal with.