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Awesome app, with plenty of helpful workers! They will help with anything and respond to emails quite quick!
Hey Luxe Pro Wear,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
Awesome app and even better customer service! They've helped me with unique customizations so many times. Highly recommend.
Hey Ananday,
Thank you for your kind review, it is a pleasure to be of help :)
We appreciate your recommendation, and hope that you'll have a great time collecting reviews with Stamped.io!
Stamped.IO was super easy to set up get live on our site.
Few things to note: their customer service team is super helpful, but really only available via email. They are super responsive and were very hands on in getting our first ever review platform live. We were able to import previous orders via Shopify (which they helped with) to jumpstart the reviews on products.
The only reason I am giving 4 stars is because you have to sometimes save things multiple times before they are live on the front end of your site. It's only been a few weeks, but for the price I would highly recommend!
Thank you for your review, Stratia!
It's really awesome that you found Stamped.io easy to set up and we're extremely excited that you decided on Stamped.io as your first reviews app!
Regarding the frontend changes to the display widget layout, it does take a couple of seconds (usually less than 1-2 minutes) to sync into Shopify's database before showing the updated settings.
Please do reach out to our support hello@stamped.io if you need any assistance with it, and we'll assists swiftly :)
Thank you once again, it's really much appreciated!
This app has been integral in getting publicity of our great reviews above and beyond the Shopify Product Reviews app. Plus their customer service is top-notch, especially Rachelle. Will be using this app for a long time!
Very cool. I used the app to set up a sequence to capture product reviews. Easy to use and get started.
Hey there,
Thank you for your kind review!
We're glad that you're loving our app and we hope that you'll have a great time with Stamped.io while generating reviews for your store :)
very good support and feedback, solved my questions very rapidly. interface is fine and intuitive..
Great customer support, and the free version has a few great functions! Overall, we are happy with the app and considering upgrading
Really great app. Easy to use. I have just added it for my store www.blokeslife.co.nz
It works pretty well, a bit clunky in the back end loading up things but it does provide good value. Shame that the NPS feature requires the $199/month account.
Hey there,
Thank you for your review!
We were facing a technical issue yesterday which caused some increase in loading time, but this has since been resolved :)
We hear your feedback regarding the NPS feature, this was implemented for our Enterprise users as it better suits the needs for business with larger orders, but we'll bring this back to our team to see we can better improve the user experience with our available features.
This company will steal your money. I signed up for the full suite business plan, and decided after one month of use that it just was not something that I would be making use of for the cost, so I canceled and downgraded back down to the free plan. I figured everything was fine, as I was not charged the following month. However, after that, they have been charging me every month, and refuse to respond back to me about a refund. I cannot cancel, because I do not have any type of active paid account to cancel even if I wanted to. They owe me over $1,000 now, and like I said, continue with their lack of response. Terrible company.
Hi Odd World team,
My apologies for any confusion here, it looks like your support request was escalated to our billing team without first being acknowledged.
We would never wilfully ignore any issue especially one that concerns your finances! I have insured your ticket is being looked after and you should hear back from us soon if you haven't already.
I'll make sure our team provides updates before escalating in the future to make sure this type of miscommunication doesn't happen again. Thank you for your feedback I do hope we can get this resolved for you soon.