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We've had a great experience with this app from Stamped.io. Since setting them up, we've received strong reviews from customers after receiving a scheduled review request that automated from the app. We've also encountered a couple of formatting issues with one of the widgets that related to the website template that we've chosen, and Stamped.io was able to immediately help us resolve the issue. I should add that they provided this assistance late in the evening, well past normal working hours. The Stamped.io app achieves great results and the team is accessible, responsive and support their product extremely well. I'd recommend them to anyone.
A quick update: we needed some additional quick support with a technical issue with one of the widgets we were using for our reviews page, and Stamped.io was able to help us make the changes we needed very quickly. This team is highly responsive and the support is incredible. I continue to recommend this application and team.
This is really good. great service, customer support and affordable price. definitely recommend this to others. They have a superb service
Hello Seoulbox,
Thank you for your review and kind words :)
We are really glad to hear that Stamped.io is your reviews app of choice, and we appreciate your recommendation.
We hope you'll have a great time collecting reviews with us and thank you for your continued support :)
I use this app for my reviews and they have great tech support! I like that the gold stars are so visible. Would recommend this app.
Hey Da lish cosmetics,
Thank you for your review and kind words, our tech team is happy to have been able to help you with your queries, and we hope you'll have a great time collecting UGCs with Stamped.io !
Great, easy to use app with fantastic support!
support was awesome!! Alyssa was very helpful and intuitive of what I needed. AS for the app we JUST started. So far so good :)
Hello WristWidget® ,
Thank you for your review and kind words!
We really appreciate your kind compliments to our support staff and we hope that you'll have a great time collecting reviews with Stamped.io :)
I have been using this app on my store for quite some time and it's always been awesome. One of the biggest complaints I have however is the constant changes lately to the app. I had requested from support many many months ago to help me install a specific widget because it was not working for me and they asked me to make them "part of the store" and I did and they NEVER even logged in and installed anything. So...I gave up on wanting that feature. Still, kind of annoying the lack of follow-thru from support. Also, the box that pops up when you are in the app itself moderating reviews ext, WILL NOT GO AWAY! I am so tired of completing the same two steps over and over and over again and the "box" not marking those two things done so it will go away. Please fix your bugs and please learn to follow through and customer response.
This app works great, good to have!
Excellent reviews app for Shopify stores with first class responsive support. Integration is seamless and reviews are easy to manage and display.
It's a great app! Has transformed our review process, and significantly increased the number of reviews we receive. Recommend highly!
We started with the free plan and then upgraded. Overall, it works very well and can be adapted to any language. Nice app!
Update: When covid struck and we lost all our revenue overnight due to inability to ship, they wouldn't let us pause subscription and preserve data (like all other apps). They said asked us not to and they promised to apply a credit instead but actually charged us at the end of the month. Thinking only of themselves.
Hello there,
Thank you for your review and feedback.
We do apologize for your experience, please be assured that we have full intentions to assist you through this trying period due to Co-vid 19, as we have done so for many of our other users.
We noticed that the initial ticket requesting for the credit had been sidelined into a technical support ticket, and therefore the credit had been omitted.
Our team has received your follow-up email regarding this matter and we've have made the arrangements to have the amount refunded back to you.
We will follow up on your concerns via email to ensure that you receive all the help you need.
Thank you.