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I have been trying for days to get help from support and there have been 3 people who have contacted me, no one is helping me!! I don't know how to install the app, no one is telling me how, and none of my clients can find where to leave a review of products!! This app is not worth the aggravation even though it's free! I suggest you find another one!!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I just installed the app and it generated bugs in the add to cart button (stuck in loading and no notification shown). I uninstalled and it worked again.
Sorry guys, you have the only app allowing to add photo reviews for free and I really expected to be able to use it.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Tried reaching support many times about several bugs and issues with the reviews app, have not gotten a reply or any help and it is non-functioning on my site since yesterday.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
IMPOSSIBLE TO REMOVE. Absolutely absurd, Once you remove the code and the app, it still appears on your products. Awful.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
it's a bad app, it's not working (it not appear on product page even if I install it automatically and manually), and you can't import reviews from Aliexpress or any other website, also you can't edit reviews.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I would like to give any star for this app. Since you try to use you may discover why it is free. Now, one more reason to pay a good app as loox.
1) Very very very complicated
2) There is any video on internet showing how to use
3) Maybe it is made only for experts
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Why do I download an app that tells me that I need to add some code and some css but for the css it doesn't even tell me where? When I could code I could just do this by myself and don't need an app for that and when I download an app I want it to work and don't want to add some code here and there.
Hi there,
Sorry to hear about the confusion. I hope the following will help clarify further.
Most apps require specific snippets to be added to your site. Example is that you can place the reviews widget ANY where on the site. The app has a 1 page installation and instruction page that is very easy to understand.
We automatically add a few snippets but still give you the control, like ALL other apps, to add the widget anywhere you want. You can access the page under /admin/apps/free-product-reviews-photo-reviews-and-more/embedded/help and it looks like this - https://nimb.ws/yEXPHU
I hope you'll revise your review after assessing the above.
Thank you.
Very bad. After deleting the app it changed my background colour. Now I cant change it any more. Not even in the theme settings. ZERO stars
Hi there,
Shruti from HulkApps here. I am the Product Manager here at our company, and I am truly sad to hear that your theme background changed after deleting our app. I would really like to further inspect this issue and get it solved as soon as possible if this is a bug our app is causing. Please do reach back to us at any time, so we can get the issue further inspected and solved.
Thank you in advance!
pue la m* rien ne marche cette appli est nul nul nul et à cause j' ai du tout recoomencer avec le write review qui ne veut pas s'enlever
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.