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This guys are phenomenal! I asked them support for customize the app on my site three times and they always got my back cover in few hours.
Thank you really much.
The app is good, but the support was just amazing.
Hey there, thanks so much for the review; We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if you need anything else! We are always standing by to help. :)
This app works great for reviews, and the customer service was excellent, they took the time to get my app working correctly. Thank you!
Thank you for your kind words, and for welcoming us into your store. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We're always standing by to help!
Easy & free product review application. Great support with immediate response. Recommended for shopping sites.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps!
Great to know that you've been utilizing our app for your shopping site! It will definitely have an impact on your potential customers' trust.
We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
After having major trouble with this apps code snippets, I finally got some help from customer service & it rocked! I granted access to my store & they went in & did the coding for me so I was still able to use the app to its full potential. The guy I worked with actually did it in a duplicate store so just incase I didn't like it he wasn't working with the store I already have published. Im satisfied with customer service, time it took, pretty fast & the ending results. This review is long, but I know some will appreciate it. I love detailed reviews.
Hey :)
Thank you so much for taking the time to leave us this review! We look forward to seeing your continued success!
Best,
Great app, better than paid for review apps. Amazing support. They assisted me with my question and gave me clear instructions. Replied very quickly also. Good people!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
I recently installed this app and i can say customer service is amazing, they reply fast and to the point, communication is great and they will explain the matter in details.
and i hope they can develop their app better and add other features in the future with users help.
Thanks
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
At first I couldn't get it to work, added the code right (I think) and everything. So I messaged their support team, and they requested access to my store. The next day, without me doing a SINGLE THING, my product reviews were all set up. It works great now, they even did a test review to show me!! I'm very pleased with both the app and the customer service with it, thanks guys!
Thanks for the awesome review. We are always happy to help.
Take care. :)
I like the fact that is app is free however the installation step up is quite difficult if you have no experience with coding & contacting support is another issue on its own. You have to wait days to get help & more days for them to actually "help" you fix the issue. I'd go for a paid app that's reliable & convenient any day.
Our dear merchant,
We just wanted to inform you that we have made some nice changes to our app installation process, as well as to the way you can contact our Customer Experience Team.
Should you need our assistance in any form, please do reach out to support@hulkcode.com, or to me directly at sarah.krezic@hulkapps.com. I would be more than happy to assist you!
Customer service is very good. The support team solved the installation issue less than 24 hours. The app is good so far. I would suggest make the installation fully automatic or make the installation instruction more detailed, so that you guys don't need to solve the issue one by one.
Thanks for sharing your feedback. We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our awesome support. :-)
We will incorporate more details for manual installation so t's more convenient for users. Thank you so much for your inputs!
By far the best free app that allows photo uploads with reviews. Being a maker of custom products, this was super important to us to allow our customers to post photos of their orders with their reviews. I had a question about enlarging the photos and customer service was extremely fast & responsive and got everything worked out for us. We use a couple other HulkApps brand apps and they're great, too!
Hello :-)
We are glad you have had a wonderful experience with the app and support services. Thank you for an amazing review.
Best regards,