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Support is great. Take the initiative to make sure things are in good shape. Communication is clear and very responsive. If the product rating can link up with real customer check, or connect to other rating like amazon's, it would make it a very trustworthy rating system and kick the 5 stars.
Hey there, thanks so much for the review; we're so happy to hear you're happy with our customer support! We definitely pride ourselves on offering top-notch customer support, so if you have any questions, please don't hesitate to get in touch with us!
And in regards to your request, we heard it and have implemented the Verified Sign feature in our app. Check it out!
I love this app and the hulk team is very friendly and helpful with support. The only reason I gave 4 stars is because i wish there was a feature to email the customer a reminder to review in exchange for a discount code. Please consider offering this feature. Id pay to have that implemented
The app looks great on your store! Thanks for your review and for sharing your feedback. We've flagged this as a feature request to our Product Team.
We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!
ご丁寧なサポートのおかげで、無事に進めれました。
英語を日本語に自動翻訳した時に、少し間違った言葉が気になったくらいで、とてもサポートは親切でした。
ありがとうございました。あなたのフィードバックを頂けて、こちらもとても嬉しいです。進行中に若干の翻訳誤解があったことについて謝罪します。私たちのチームではますます良いサービスを提供するために、常に改良を重ねています。あなたのようなお客様からのフィードバックはその一助となります。何か他に助けが必要な場合は、いつでもサポートチームにお知らせください。
HulkAppsチームより
Great customer service! Very quick to help out When we experienced one or two issues with the app, everything is fine so far and it is performing well thank you
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Très bonne application !
Le problème est que je n'arrive pas à la traduire pour ma boutique en Francais...
We are sorry to hear that you are unable to translate our app for your store into French. We have continued constant efforts to integrate and develop functionality and features for our users who we hope will benefit from their experiences with our application. We will continue to add features to make our app as useful as possible. We would like to thank you for your feedback and wish you an improved experience with our application.
A great free app, does all that you need for the customer to be able to review your products (with picture!).
Had a minor issue, customer support was fast and very helpful and fixed it for me. It loads a bit slow compared to the rest of the product page, wish it could be faster, but overall love the app.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
great
what happened ?
it doesn't work now
is there anyone can solve this problem and fix the bug?
i am waiting online
Thank you for letting us know about this. Our expert has reached out to you.
We are looking into this issue and hope to resolve it promptly and accurately.
Thank you for your patience!
設定がよくわからず、チャットで問い合わせて無事完了。親切に教えて頂けるので問題ないが、英語以外でも問い合わせ可なのかは不明。設定ガイドがもう少し充実していた方が安心できた
Hasta el momento me ha parecido muy buena, facil de manejar y directa para lo que necesito. El soporte tecnico excelente
¡Hola! Gracias por tu review positiva acerca de nuestra aplicación Hulk Product Reviews. Nos alegra saber que ha cubierto tus necesidades hasta ahora y que has encontrado nuestro soporte técnico útil. Sin embargo, notamos que nos has dado 4 estrellas en lugar de las 5. Apreciamos tus comentarios y nos encantaría saber cómo podemos mejorar para alcanzar esa estrella adicional. ¿Hay algo en particular que te haya preocupado?
Recordarte que siempre estamos aquí para ayudarte con cualquier pregunta o problema que puedas tener. Realmente apreciamos tu aporte, ya que nos ayuda a crecer y a proporcionar la mejor experiencia posible a todos nuestros usuarios.
Gracias de nuevo por tomarte el tiempo para escribir tu review. Valoramos tu opinión.
Con cariño,
El equipo de HulkApps.