Ürün İncelemeleri , 425 değerlendirme

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %83 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %7 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 1 yıldıza sahip
8 Kasım 2020 tarihinde düzenlendi

I like the fact that is app is free however the installation step up is quite difficult if you have no experience with coding & contacting support is another issue on its own. You have to wait days to get help & more days for them to actually "help" you fix the issue. I'd go for a paid app that's reliable & convenient any day.

TameTheStorm LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
HulkApps.com yanıt 19 Haziran 2020

Our dear merchant,

We just wanted to inform you that we have made some nice changes to our app installation process, as well as to the way you can contact our Customer Experience Team.

Should you need our assistance in any form, please do reach out to support@hulkcode.com, or to me directly at sarah.krezic@hulkapps.com. I would be more than happy to assist you!

22 Mart 2019

At first I couldn't get it to work, added the code right (I think) and everything. So I messaged their support team, and they requested access to my store. The next day, without me doing a SINGLE THING, my product reviews were all set up. It works great now, they even did a test review to show me!! I'm very pleased with both the app and the customer service with it, thanks guys!

The Spoonless Witch
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 gün
HulkApps.com yanıt 22 Mart 2019

Thanks for the awesome review. We are always happy to help.

Take care. :)

5 Mart 2020 tarihinde düzenlendi

Customer service is very good. The support team solved the installation issue less than 24 hours. The app is good so far. I would suggest make the installation fully automatic or make the installation instruction more detailed, so that you guys don't need to solve the issue one by one.

MaskBest
Çin
Uygulamayı kullanma süresi:8 gün
HulkApps.com yanıt 6 Mart 2020

Thanks for sharing your feedback. We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our awesome support. :-)

We will incorporate more details for manual installation so t's more convenient for users. Thank you so much for your inputs!

31 Temmuz 2020

By far the best free app that allows photo uploads with reviews. Being a maker of custom products, this was super important to us to allow our customers to post photos of their orders with their reviews. I had a question about enlarging the photos and customer service was extremely fast & responsive and got everything worked out for us. We use a couple other HulkApps brand apps and they're great, too!

BR Pro Poker
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 gün
HulkApps.com yanıt 19 Mayıs 2023

Hello :-)

We are glad you have had a wonderful experience with the app and support services. Thank you for an amazing review.

Best regards,

6 Kasım 2019 tarihinde düzenlendi

I have been using them for the past 8 months, originally loved their service and customer support. My past two orders have been short of the quality I'm used to receiving from them, blurry images, unevenly cropped images, but today was the last straw the manager got extremely rude with me for addressing the consistency in lack of quality. I wouldn't recommend to my worst enemy after today

Creative Choice Inc.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
HulkApps.com yanıt 13 Nisan 2019

Hi there,

We are sorry about the issues you are facing. It could be that the automatic installation didn't work properly. Please contact us so we can help rectify this issue for you.

Thank you so much.

14 Mayıs 2020

Really nice app! support team has been super! they help me and in less then one day they have translated the all parts of the app and place the reviews section where I wish, really easy to use app together to absolutely great assistance!

NsSport
İtalya
Uygulamayı kullanma süresi:8 gün
HulkApps.com yanıt 14 Mayıs 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

8 Ekim 2019 tarihinde düzenlendi

HulkCode was awesome. They were very responsive and helpful. They even went into the code and updated it with the reviews for me so I didn't have to touch the code myself. They matched it to our site and it looks great. Highly recommend! Thanks!

Sweet Olive Co.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 gün
HulkApps.com yanıt 9 Ekim 2019

Working with snippets could be overwhelming for merchants.
It's fantastic to hear that our team was able to swoop in and help you get it all sorted out, though. :-) Thanks so much for the review!

Please let us know if we can assist with anything else in the future.

4 Eylül 2019

I followed the steps for installing the app and it did not work. I sent an email to customer support and they contacted me immediately and installed the app for me. It looks amazing on my website! Thank you!

RedButterfly by Omaris
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 gün
HulkApps.com yanıt 4 Eylül 2019

Thank you for this positive review! 🙏

18 Kasım 2020

All the photos attached to customer reviews were accidentally deleted by the app. They are telling me to reach out to my customers and ask them for their photos. I have a shaping swimsuit company, photos in reviews are everything. So upset.

TA3SWIM
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
HulkApps.com yanıt 11 Kasım 2021

Hi there,

We are truly sorry to hear that you have accidentally deleted the photos that were attached to the reviews from your valuable customers. However, due to data security, we have set our apps so that we can not access the data provided by your merchants, so we could not be of help in this instance.

We hope you have found a way to retrieve your customers' photos.

Cheers!

14 Aralık 2021 tarihinde düzenlendi

Support is great. Take the initiative to make sure things are in good shape. Communication is clear and very responsive. If the product rating can link up with real customer check, or connect to other rating like amazon's, it would make it a very trustworthy rating system and kick the 5 stars.

ADVPRO
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:5 ay
HulkApps.com yanıt 31 Mayıs 2022

Hey there, thanks so much for the review; we're so happy to hear you're happy with our customer support! We definitely pride ourselves on offering top-notch customer support, so if you have any questions, please don't hesitate to get in touch with us!

And in regards to your request, we heard it and have implemented the Verified Sign feature in our app. Check it out!