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Comment module sometimes disappears.
VM373:1 OPTIONS https://reviews.hulkapps.com/api/get_settings/*************net::ERR_CONNECTION_TIMED_OUT
Thank you for bringing this to our notice. Our team has been notified about this and we will get the issue resolved in no time. Once you are satisfied with the solution, maybe you could update your review :)
I followed the instruction to install and set up the 'Product Reviews' app, but it is still not working. Waste of time.
Hi there,
Sorry to hear about your troubles. We actually automatically install some of the code and the rest of the instructions are laid out but can be confusing for some themes as their structure is different.
Just contact our support team and we'll help set it up for you free of charge. Hope you'll amend your review after this as it really doesn't give it justice. :)
Great features, but it looks terrible on the product page (grid view might be ok if your background color is white?). I loved the fact that I was able to change the star color, and to switch from stars to hearts. But that was it.
When there aren't any reviews, the layout looks fine in grid view, but awful in list view, because, instead of being centered, the "No Reviews Yet" text is on the far left, while the "Write a Review" button is on the far right.
Things only go downhill once reviews are actually added.
In list view, it looks like three separate reviews: the name, a vertical line, the text, a huge space, and the image.
In grid view, it appears in boxes on a white background (instead of integrating into the page background), and you have to press "read more" to see any images, which kind of makes the image integration pointless.
I like the price, but I would rather pay for something that actually looks good than get something for free that will ultimately drive away sales.
Hi there!
Thank you for taking the time to write us your review, we really appreciate it.
We will add this to our list of improvements and hopefully incorporate it in the future.
Day one very fast response. Thereafter i see some bugs using this app.
1) Mobile Browser Top Menu when click doesn't show the list of menu options.
2) Use Desktop when check out have Hulk Message on it. That's a killing for online store.
3) You have no reply to my 2 ticket but have an update on 13 jan. Today 15 Jan. i tried using your theme. Still fail. Top menu at phone browser is ok now. But No review option at all my product. And lastly the Hulk message is still on the checkout page using Desktop computer.
Disappointed.
Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunction. I hope our paths will cross again in the future since we are at your disposal for any queries you may have.
Je ne conseil pas les application de hulk apps, le service client est très lent, le codage est mauvais et ralentis mon site, je ne comprend vraiment pas pourquoi ils ont une aussi bonne note, je deconseille si vous voulez un site rapide.
Hi there,
We are truly sorry to hear that you had a poor experience with our app, and our Customer Experience team.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Let us know if there is anything we can do to improve this, please.
My kindest regards,
Shruti - Product Manager at HulkApps
waste of time, I couldnt even find where to paste the code, not to mentioned finish the whole process.
Hi there,
Please contact our support. Our team will happily work with you to make sure that the installation process was done properly.
Contact us and we'll get it resolved for you. And once we do, please update this review to be more accurate. :) thanks so much.
I have been trying for days to get help from support and there have been 3 people who have contacted me, no one is helping me!! I don't know how to install the app, no one is telling me how, and none of my clients can find where to leave a review of products!! This app is not worth the aggravation even though it's free! I suggest you find another one!!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I just installed the app and it generated bugs in the add to cart button (stuck in loading and no notification shown). I uninstalled and it worked again.
Sorry guys, you have the only app allowing to add photo reviews for free and I really expected to be able to use it.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
All my friends and family have been commenting on my skin and how good it looks. I've never had that before, it makes me feel amazing!
Thank you so much for your review! We're really happy to hear that our Product Reviews App has helped you feel confident about your skin. We always strive to give our customers the best possible experience when using our products and your positive feedback means so much to us. We're glad you're enjoying the results and we hope you continue to keep the compliments coming!
app worked well, thanks to Sanjay who was very quick and efficient at helping us to integrate the reviews into our product page. the app is on the pricier side, but has various functionalities that we find are worth it.
Thank you so much for taking the time to leave us this amazing review.
Please reach out if you need any other assistance!