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This App solved my requirements. In the beginning, it's a little confusing to install by me, but thank for the excellent customer support, it is no problem. It works very well and provides an SVG format of the design by customers that make the engrave processing very easy and save our lots of time.
The only negative is that it will create products in Shopify.
Overall, excellent app and fantastic customer support! The develop team responsive to my specific needs and resolve any issues, even create a theme for us, so surprise!
Thank you!
Amazing live chat, Mehedi and Rash Lemon returned back to the office late Sunday night local time, to resolve my go live website problem. Fix it in no time, highly recommend this add on, best response time ever!
Thank you so much for your valuable review and recommendation.
Finally an app with a strong support team! they helped me get this up and running, and even gave me a 45 day trial cuz of COVID-19! So excited to keep on working with them for many years!
Thank you for providing us with such overwhelming feedback. We are truly glad knowing you found our support team strong enough to help you out with the setup process of Inkybay. Glad to know you found our extended 45 days free trial useful for your business during this Covid-19 pandemic.
Thank you once again. We are excited as well to work with you for the upcoming years.
The app works great for us! The best part of Inkbay is their incredible, prompt customer support. If you have any issue with their system, Jahangir and the Inkbay live support team respond within hours to help. Their focus on customer satisfaction allowed us to smoothly transition to their platform without any major concerns. Would definitely recommend for small businesses like ours.
This App is awesome, you can tailor the program to suite your needs for almost graphics/product combination. When you start to realize the depth the program has it can be daunting, however, it works in your favor. You can curtail the program in so many ways. In addition, the support from Rashed is truly top notch, either chat with him or email and guarantee you'll receive a response and get any problem you have solved!
I can't tell you how many apps we've tried for our custom apparel business. Customer support is awesome and seems like they go above and beyond other design studios to make sure you get what you're looking for. Jahangir helped me out, very professional.
Thank you very much for your wonderful feedback. We are glad to know you found Inkybay perfectly fit for your custom apparel business. We are beyond happy to know you liked our customer support so much. Our first priority and goal are to go above and beyond to support our merchants until they are satisfied. We look forward to a healthy business relationship and watch your business thrive.
I've been using this app for almost a year, Great integration, Great App, and an amazing UI, Very simple to use. I love the idea of the SVG clipart, so the client can choose the different colors on the graphics. Excellent App
Over the past two weeks I've had great communication with the Inkybay support team. They've been very helpful and made several changes and improvements based on my input. The backend can feel a bit clunky at times but every problem I've had has been tackled by support, usually within minutes, and the app gets better with each suggestion. The english is good enough but some menus might seem confusing at first glance. I can definitely recommend it, as long as you're prepared to work with this great support team to achieve a custom solution that works perfect for you.
Thank you for your thoughtful review. We are glad to know that you found our support helpful. Thank you for your suggestions. We improve and adding new features to our app regularly based on merchant's suggestions, like you. Thank you again for using Inkybay.
Great app. Great support. More videos to learn from on Youtube than others. I like the way it displays tiered pricing.
Thank you for your feedback. Glad to know that you liked our app and support.
We are happy to see that you liked our quantity discount (tiered pricing) feature for your custom products.
Besides, yes - we are trying our best to create as many help videos as possible to help our merchants like you. It made us inspired knowing that the videos came handy for you.
Thank you for choosing Inkybay for selling your personalized products.
Everything we needed for our shop in one place and the customer support is excellent, they've already saved me hours of tinkering with their fast answers and info, I can't recommend Inkybay enough!