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Noah and his friends very polite and helpfull
Thank you for everyhing
Thank you, T-shirt Center, for your kind words. Our dedicated support team is always ready to help you. We truly appreciate you taking the time to share your experience with us. Please feel free to reach out to our product personalizer team for any future assistance.
The app is very good, I'm sure I'm only using a small portion of it's capabilities at the moment. The customer support team is very helpful.
Thank you for this thoughtful feedback! It is a great pleasure to hear that the product customizer app and our support team could be helpful to you. If you are looking to explore more of the app, we would be really happy to help you with that. Please contact us if you have any further queries.
Sehr zu empfehlen, super Support Danke an Noah TMG stick und druck
This app is great. It's very flexible with many awesome features to run a custom print shop. Very user friendly. It's a lot of backend work. the support is awesome and very responsive. Any little idea I think of while editing they can try to add or implement to the store. They send helpful videos to show me how to make the necessary adjustments if its simple tasks but when I ask for something bigger like building a seperate clipart page that takes my customer directly to the designer they can do the work for me instead of me tring to code and write a new page. The support is speedy and any out of the box idea can be explored with this app.
Thank you so much for such detailed feedback. It’s great to hear that our product customizer is flexible and user-friendly; this is exactly why we work relentlessly. Our support team is ready to answer all your queries. Please feel free to reach out for further assistance and enjoy exploring more of the app!
There tech team is amazing, when ever i need something fixed that i can't do on my end even if its something custom that is a special request for my want or needs on my website, all i gotta do is write them a msg and they always do it right away, no matter what it is, not once have they ever told me no, and for that i love this add on for my website
The app can be a little challenging to figure out but with the right customer support (specifically Anthony), it becomes much easier to understand and use for your exact needs.
We’re pleased to hear that our support team has been helpful. Since we have packed our Product Designer with vast features for your convenience, it can sometimes be a little challenging to grasp. However, we are always here to attend to all your queries. Please contact us if you encounter any further difficulties.
App semplice e assistenza sempre disponibile per aiutare. Ottima applicazione.
Grazie per il tuo feedback positivo! Siamo entusiasti di sapere che trovi Inkybay un'applicazione semplice ma eccellente per le tue esigenze. Fornire strumenti facili da usare e un supporto affidabile è importante per noi e siamo lieti che tu abbia avuto un'esperienza positiva con entrambi.
Se hai ulteriori feedback o se c'è qualcos'altro con cui possiamo aiutarti, non esitare a contattarci. Siamo qui per aiutare e apprezzare il tuo supporto a Inkybay!
This app reliably fulfills our needs. Support works via direct authorization on Shopify. Support is always immediately available via the chat function and can handle 99% of queries or changes. This makes working and configuring very easy. Keep it up...!!!!!
Thank you for your raw feedback. We are pleased to know that the app could fulfill your needs. We are also delighted to know that you felt connected to an expert support agent when you reached out for support at InkyBay. If you face any issues with customization or configuration, please feel free to reach out to InkyBay support. We are available around the clock for you.
Edited 1 star back to 5 stars. I was able to talk to their tech team lead, and our concerns were addressed instantly. Their tech team apologized and properly explained that there was a small misunderstanding with their support team.
Edited our review from 5 to 1 star. You're charging for a simple customization on the product page. They are insisting on a custom charge on simple customization, aligning the dropdown menus, upload buttons on the product options.
The support staff provided exceptional service, demonstrating their commitment to customer satisfaction from pre-sale inquiries to post-installation support. Despite encountering minor difficulties during app installation and initial usage, the support team promptly addressed and resolved issues through guided video tutorials. Furthermore, they proactively communicated any missing functionalities or features to their development team for future updates. The app offers extensive capabilities, including the ability to handle setup charges per color and side, calculate run charges per print color, adjust prices based on product sizes, and provide quantity discounts. Its comprehensive features set it apart from other similar apps on the market.
Outstanding live chat support and video tutorials. After trying multiple product designers, we are very pleased with Inkybay! I highly recommend this app to retailers looking for easy product customization options and retailers that need an option for high volume sales. 5 Stars all the way!