Koala Bundles Volume Discounts
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Using the "ProfitKoala - Upsell Bundle" app, I found it to be highly effective in increasing the average order value and enhancing the overall customer shopping experience. The app's intuitive interface makes it easy to set up upsell and bundle offers that are visually appealing and well-integrated into the store's design.
The support team is responsive and provides excellent assistance whenever needed. Overall, this app is a valuable tool for any Shopify store owner looking to maximize revenue and provide a seamless shopping experience. Highly recommend!
This App caused intermittent and critical issues on our high-volume store. Due to this App customers were unable to add items to their cart on mobile, mounting to lost sales of around £15,000 one morning.
As soon as we turned the App off the issue was resolved.
The developer of the App told us they could not replicate the issue, but that was because we had turned the App's offers off by then. The developer of this App did not want to take any responsibility for this and became very defensive, though they did admit that other customers of theirs had raised the same concerns on the same day.
Our own developer later stated that this issue was caused by this Application.
We recommend you do not install this App, it is not worth the risk.
Hi there,
We need to look into the situation which unfolded. We have contacted you regarding further comments.
We are looking forward to hearing from you.
Regards,
Koala Bundles founding team
We’re really happy with this app! We’ve tried other ones, but Koala stood out because of their super fast and helpful customer service. Plus, it’s so easy to tweak the campaign layout so you get it exactly the way you want it to match the look of your store, and setting everything up was a breeze. Honestly, if all customer service was like Koala’s, life would be so much easier!
The app is easy to set up and use so far and my interactions with customer service whenever I've had a question have been amazing - quick, friendly and extremely helpful. (Thanks, Louie!)
I’ve been using this Shopify Bundles app for a little while now, and I’m genuinely impressed with how much it’s helped my store. Setting up product bundles is super easy, and it’s been a great way to increase sales without any complicated setup.
What really stood out, though, was the support. Gyte from the support team is amazing! I had a couple of questions about tweaking the bundle design to fit my store’s theme, and she was so helpful. She responded quickly, explained everything clearly, and even gave me extra tips to make the bundles more effective.
The support is amazing!! Louie and Max were incredibly helpful and truly attentive to our needs! They respond quickly and ensure everything works smoothly! I highly recommend this app! Usually, you have to wait at least a day when major changes need to be made, but they take care of it right away! I love it!
I've been using this app for about 3 months now and really like it. The app and displays are very elegant and clear. The app is easy to use, but most importantly the customer support team is incredible. Whenever I've had trouble they were right there (during work hours) to help me. I had one urgent matter that when they understood the gravity of the situation jumped right in and took care of it. Be aware of some limitations like number of deals you can make, but they even increased those since I subscribed. I highly recommend.
I've been using their app for the past 125 days now. It's excellent - and offers just the required presentation for my product offerings. Support team is highly responsive, and even added a requested feature.
Great app, it help us to boost sales and increase acv. Support is great. Highly recommend them
Works well and easy to setup. Also pleased with their customer service.