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I haven't used the app yet, as I am a new user, so this feedback is more about the setup process and Sherwin (who assisted me through live chat). Selections were confusing and fairly technical IMO, however, Sherwin was very patient and helpful, as he explained and supported me through each requirement step-by-step. Very helpful indeed. Perhaps fields can be better described for non-professional accountant users.
Amazing Integration and their support is top notch and show a lot of care. My latest experience was with Sherwin and she did an awesome job. 200% recommend this app.
Rom was very very helpful and provided all the answers and resources I needed to get to where I needed!
Rom was very patient and helped me resolve my questions. I've always had good experiences with customer service from this app!
As a bookkeeper, this speeds up my job. Ben was very professional and helped me resolve issues as I am a newer client. Thank you ben!!
Rafael was very helpful in helping me get my accounts mapped correctly. I really appreciate his time.
Rom Helped me in connecting my store to QB online and he was very smooth in passing the info and guided me in detail about how it works. it was a good experience.
SHERWIN was very helpful, quick, and polite. I was satisfied with her service.
Thank you very much!
SHERWIN is great. Extremely helpful. Was supporting me for 2 days to set up our system. Thank you.
5 ⭐️ Huge thanks to Ben for helping to resolve an issue for me, it's been driving me nuts for a while now and I should have asked for help in the first place, as Ben was able to resolve it within about 30 seconds! 10/10 service, thank you :)
Updating 6 months on to add a big thanks to Rafael who helped me with syncing new products to QB - very fast and concise service!