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Vince was patient with me when I couldn't figure out how to setup the account. Terrific support. App works well.
I have dealing with Ronnie the last couple of days whilst integrating my apps. Awesome service *****
Ben was terrific. I needed to sync my Quiclbooks and my Shopify. I was stuck and not sure where to go. Ben walked me through all the steps and helped me fix all the errors I made. He was patient and professional. Ben is a great customer service person and I'm happy I got him to help me today.
Excellent customer service - Paul was very helpful in getting me set up. I was warned that importing historical data might be a challenge, but he was able to help me do so with no issues. I've just installed the app and am very happy thus far!
Idk about the app quite yet, except to say I had trouble connecting it to my Shopify. BUT it was redeemed by Ben the customer service agent who helped to get us up and running. I now see my transactions flowing as expected. Thanks Ben
I had some questions about integrating Shopify with QBO. Karol was able to quickly answer my questions and fix my problems. It is now integrating with QBO.
Ronnie really took the time to answer all of my questions and help me sync my orders to QB. Great Customer Service! Support Chat was very fast, efficient and patient. Thanks again, This app is really great very happy I'm starting to get the hang of it!!!
Firstly, Paul is a saviour. He really, really went out of his way to help me. He worked with me on livechat for the guts of 2 full days until my issues were fixed.. I would complain about the app but why things go wrong with software is way over my head so i wont comment. It works until it doesn't. And when it doesn't, if you have the likes of Paul helping you every step of the way then you're on to a winner. Thanks again.
Ronnie was extremely helpful and gave me the right direction to properly get our operations moving. The app expedites the process very well and let's us focus on the business and not bookeeping.
Troy helped me out twice now and solved both problems in under 15 minutes on the chat system. One I thought was going to be very complicated but he ended up explaining everything very well and making it a breeze.