Recenze (2 843)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
19. prosinec 2023

I was able to get all my transactions into QB from Shopify. I ran into an issue but Rafael popped up on my screen and was super helpful, he even did some background work and then let me know when it was done, and it was! Would recommend.

daphadillz.designs
Kanada
Doba používání aplikace: 38 minutami
18. červenec 2020

Only sync 30 days history of orders. Ridiculous limitation which makes using the app mandatory from day one but not when the shop existed for a while.

Gemstech
Spojené státy
Doba používání aplikace: 3 minutami
Vývojář Intuit odpověděl 18. červenec 2020

Hi Gemstec, We offer unlimited historical data on our annual plans - while at the moment we are unable to offer annual plans when purchased via the Shopify store, we can offer these through our website directly. Please reach out to our support team at support@onesaas.com to get assistance moving over to an annual plan and benefitting from the unlimited historical data that you are requiring.

24. listopad 2023

Satisfactory! Just awhile ago, Clarisse of OneSaas Support / CS really helped me understand what's wrong what our QBO-Shopify setup relating to refunds sync. She answered to my questions in chats in no time!

StlBx Storage, Shipping Container Sales and Modifications
Kanada
25. srpen 2023

Customer support is unbelievable! I chatted in to get some help (due to my own non-tech-savviness, not because the app is confusing.) Rom answered my chat request immediately, and was polite, professional, and patient with my silly questions. They literally had me sorted out within 60 seconds of typing my question. Really looking forward to using this app to streamline my business, and I know I'm in good hands and will be able to get any future support I need quickly! Thank you again Rom, you're a star!

Polar Pete's Freeze Dried Treats
Kanada
3. červen 2020

App works great. I had a few issues with orders not syncing, but the customer support chat is awesome. Ronnie was incredibly helpful and was able to get everything working in no time.

Black Creek Coffee
Kanada
24. únor 2021

I needed to connect with OneSaas support on two occasions to get the sync process Shopify > QB right. The product works well without any issues once I set it up to my liking. I was in touch with two reps from OneSaas, Clarisse and Sherwin on two separate occasions. Their support was amazing; Fast in their response, knowledgable and provided the right advice. If there was anything left to be completed on my side after we disconnected from a chat they made sure to follow up with me via email to insure all is good and working correctly. Can highly recommend this product both for its quality and superb level of support.

INSPIRE.REPEAT
Irsko
11. únor 2022

App itself could be easier to use but their customer service is beyond exceptional and actually was what convinced me to stick with QBO instead of leaving for a different accounting software. Cheers to Paul and others who helped me through the set up process as well as fine tuning.

Deaf Adventures
Nový Zéland
4. květen 2022

Clarisse was quick to solve my issue when I contacted support. Overall, the app does as it is designed to do and I am satisfied.

ANDRGYN
Kanada
5. srpen 2022

Dean is a god damn Rockstar and you should pay him more so he never leaves your company. App is ok too!

Indoor Invitational
Kanada
10. květen 2023

Honestly, I wasn't too sure how to use this app when I first got started as I'm new to bookkeeping and accounting methods in general. Rest assured the Intuit/One Saas customer support team is super helpful. I spoke with Dean and he navigated me through setting everything up and clearing away any errors I came into contact with.

LOA SKIN
Kanada