Recenze (2 500)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
29. leden 2024

Rafael responded quickly and reset our Product IDs. TY Rafael.

Heart Totes
Spojené státy
Doba používání aplikace: Téměř 2 roky
26. červenec 2023

I received awesome support today from Sherwin using their Chat tool. He helped us find a solution to an inefficient process that had been plaguing our systems for a while, and with his help we are now much more efficient and accurate!

Velaasa
Spojené státy
Doba používání aplikace: Asi 6 roky
1. únor 2024

Absolutely love the supportive and active team of specialists and professionals. I was so nervous about setting up QBO to my Shopify store, but their live chat does wonders. Sherwin was my support specialist when I first started setting up QB to my Shopify store and he gave me sound advice, provided knowledge and guidance, and then links for me to read through on how to setup my QB to Shopify. I feel confident knowing that there are really well educated professionals and competent team members behind the scenes ready to support me with any questions or concerns I have about the app. I absolutely love the professionalism and the exceptional guidance and product knowledge provided to me by Sherwin. Thank you so much!

Lash Boom
Kanada
Doba používání aplikace: Asi 18 hodinami
1. leden 2024

QB is not capturing all the sales from Shopify. half of my online sales appear, and sales manually entered from the shopify app do not show up at all. please support, couldn't find anything online.

Gulf Soda Kuwait
Kuvajt
Doba používání aplikace: Asi rokem
Vývojář Intuit odpověděl 2. leden 2024

Hi there, our team are already in contact with you to try and resolve this issue. In this specific case, it would appear that several products within your QuickBooks might be deleted/merged, and thus causing sales involving these items to be blocked. Please be sure to check that you have received our team's reply from support@onesaas.com to help get this fixed.

19. říjen 2023

We had an issue with or sales from shopify pulling through to Quickbooks and after a couple of failed attempts i finally was connected to Ben who knew exactly what the issue was and resolved straight away he's been an absolute godsend. I just want to say thank you so so much

Nevaeh
Spojené království
Doba používání aplikace: Více než 2 roky
18. červenec 2023

I just wanted to say that I really appreciate how intuitive this app is. It's so easy to use, even for someone like me who isn't very tech-savvy. I also wanted to mention that I had a question about how to use the app, and I contacted support. David was very helpful and got back to me very quickly. He answered all of my questions and even went above and beyond to help me out. I'm very happy with this app and I would definitely recommend it to others.

Ecomfy Home
Spojené státy
Doba používání aplikace: Více než rokem
9. srpen 2023

This app is outstanding - it has saved me hours of time each month on accounting. And the customer service is top notch. I had a sync error today due to a change I made on the QB side and Sherwin was able to get things working again in just a few short minutes, all well being incredibly friendly. It's one of the few places that talking to customer support is actually enjoyable! I highly recommend this app.

Rebecca Loach
Kanada
Doba používání aplikace: Asi rokem
12. prosinec 2023

I came a cross couple of tech issues back to back, and Ronnie was able to help me tremendously. As of today, all problems have been resolved. What a big relief!

JuneBee Baby, Inc. Artisan Clothing Shop
Spojené státy
Doba používání aplikace: Asi 2 roky
6. listopad 2023

David offered mind blowing customer service, fast efficient and very knowledgeable, wish other companies would offer this level of service. Best support from any SaaS company hands down.

5150motorsport.com
Spojené státy
Doba používání aplikace: Téměř 3 roky
27. listopad 2023

I was having an issue with a sync & the customer service agent, Rom, was extremely helpful getting solved quickly. I am very happy with Rom's support --they were incredibly helpful.

adoorn
Spojené státy
Doba používání aplikace: Asi 3 roky