QuickBooks Online Global

Workflow between Shopify and QBO works well. I have just finished a chat with Clarisse who was extremely helpful and sorted my problems out in minutes.

I have been using the Legacy app for over a year now, with very little problems. Setting it up was easy, and I had it syncing my data once per day. The New system came along and I received a few messages to update, but I was concerned that remapping everything from one to the other was going to cause issues. Hazel, as usual, answered my chat and walked me through it, catching all the errors I had made, and keeping the chat going until it was done. Great support, works really well, and in my case, the fact that it now syncs every hour is very helpful for inventory control.

2023-05-09: ROM was polite and technically competent to resolve my syn issue.

2023-04-19: Nice to see Ronnie post-Covid. Ronnie is knowledgeable and has pinpointed my sync issue with Shopify. Thank you, Ronnie.

2020-10-14: I like the online support about a sync from Shopify to QBO. Ronnie was fast and knew his stuff. Thank you, Ronnie.

I have requested assistance a few times, and each time i get great service. Hazel & Rafael have both helped me on many occasions, much appreciated and recommended!

UPDATE: needed support after a long time, chatted with Karol. Once again, excellent and quick service. Highly recommend this app. Special thanks to Karol. PREVIOUS REVIEW: So far, excellent app and excellent support. Had Troy on the chat with me today and he took care of my issues in a quick and effective manner. I hope it stays like that in the long run.

Ben was great as he quickly helped with an issue preventing an invoice from syncing to QBO when everything appeared to be set correctly.

This One Works
I've tried lots of apps to sync Shopify and QBO. most don't do what they say they will. I was pleased that this app was easy to set up and actually worked.

And any time I've had issues their support team figures it out and fixes it ASAP.

Great customer service. Karol has helped me set it up and supported me quickly. Overall, great experience

WOW, AMAZING SUPPORT!, The application is solid, its both easy and flexible to setup. You can map all you individual transactions including taxes, revenues and deposits, reliably and synchronize to update automatically on a scheduled routine. That's the way it's supposed to work, and it does. BUT where this group really shine is in great customer support. I experienced this first hand in an exceptional situation, where I am rebuilding a QBO datafile. Hazel, Vincent, Ronnie and Troy ALL went above and beyond in helping me recover stray data going back nearly 3 years. I received comprehensive timely updates as these great people worked to help me resurrect the datafile. Without these great people I would have been forced to reenter untold amounts of data manually. Instead Hazel, Vincent, Ronnie and Troy all allowed me to simply import the data piece by piece. Count me as a very happy customer Thanks Guys!

Thank You David for your help and quick response, the error has been fixed. you are the best, keep it up