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this was a life saving app. and the customer service impeccable and thank you Clarisse for your help thank you david you are the best.
Ben was a great help with a synch problem! Happy to have a quick resolution. Overall the app works well for us.
I had a problem to linked my sells, they didn't appear in QB and they help me, everything is now working! Very good service!!
Paul was very patient when he was trying to help with the syncing issue. Very helpful, responsive and patient.
I can't sing the praises enough of the support person I was aligned with to help us with our OneSaas integration. His name was Vincent and all I can say is he was amazing. He went above and beyond... and then beyond again... the call of service to assist with our very specific issues in the setup process. Courteous, thorough, knowledgeable, and super helpful at every point, he took the time with every question we proposed to get us the right answers in order to have a smooth integration. Honestly, he his work ethic is rare these days and he so needs to be applauded for it. QBO/OneSaas is so very lucky to have them on their team! I would rate the app at 3 for its confusing setup process and lack of clear cut guidance, but am giving it a 5 only because of Vincent's great support!
I had some troubles syncing my informations, but the rep Dean was SOOO helpful. He's my new bestfriend! Very good app!
We use this app to bring a portion of our transactions (filter out Amazon) into Quickbooks. It makes all the entries for sales as well as Shopify fees. Super handy. When I ran into a challenge, Ronnie was very helpful and we got it resolved in only a minute or so.
This app saves me a lot of work and time when it comes to my small business books. Ronnie was a huge help in solving my issue. He was friendly and very knowledgeable, resulting in a quick fix!
Thank you Hazel for your help! You help me to solve my issues
Very fast service
They answer all my questions
Awesome customer service...!!!
Excellent work from Troy (OneSaas), Karol (OneSaas), Marck (OneSaas), Ronnie (OneSaas) and Sherwin (OneSaas).
They really went beyond expectations, but above all... they worked as a team.
It shows great company culture that reflects on customer experience.