QuickBooks Online Global

I had trouble getting my Shopify to integrate with my quickbooks. Troy was very helpful in the online support chat. He got things all set up for me.

Works perfectly, OneSaas support are helpful. Only limitation that we found annoying was you can't set up a workflow where OneSaas tries to push an order from Shopify to your accounting system (Saasu in our case) as a Tax Invoice first, then if stock is not available (negative value) then it will push it through as a Sale Order. You can only choose either to sync all orders as Tax Invoices or Sale Orders. Then you either have to go into our accounting software and manually change all the orders into Tax Invoices or wait for pre-ordered stock to arrive before OneSaas will push the orders into Saasu as Tax Invoices. Would give 5/5 if this became a feature.

sherwin helped a lot with product sync as i had many issues in the past. but all works now and they are fast

I really like this app a lot .. i am new to bookkeeping and this was eye-opening.. the support was great..Benielle was super patient and helpful .. thank you

Hazel was great in helping me integrate my app and gave me advice for QBO to be easier in set up. Great patience and help on every step of the way.

Rominick helped me with the problem I had. He was very helpful. It was solved very quick and smooth. I'm very happy he helped me with my problem, but to write this review was very difficult.

I'm switching from a WooCommerce site to Shopify and am learning that the two sites have significantly different backend set up processes. Sherwin was able to help me resolve all of the critical issues to get the sync up and running correctly. I've been very please with their customer service.

I was facing some issues with the integration date, I got quickly synced up with Paul. He firstly clarified my doubt and why I am unable to backdate sync. Then he was kind enough to go point by point with me over the entire integration process. He was very patient and helpful.

This app is confusing to set up on your own! It took me many attempts as each sync had new errors. However, the support staff are extremely helpful and can walk you through it so that you don't go through the trial and error (or they will help you with that too). Benielle has helped me especially work out all the mapping I did incorrectly, and now it seems to be doing the trick. Definitely helps connect inventory and sales between QB online and shopify. Later help was given by Paul and that was excelent as well. I wish product costs and other things would sync to quickbooks

Spoke with Sherwin and they fixed my issue quickly and kindly. Thank you! The chat help exceeded my expectations.