QuickBooks Online

Intuit forced a migration from the legacy Shopify connector to this new sync, and it is completely broken.

Instead of posting sales properly, it routes every Shopify order into the Banking Feed, requiring manual acceptance one by one. Worse, none of the transactions can be accepted. Every attempt fails with a generic “Something isn’t working” error. Refreshing, reconnecting, or remapping does nothing.

This is not user error. It is a backend failure shipped to production with no rollback option. Once migrated, you are stuck unless you fully disconnect and move to a paid third party app.

The result is
-sales stop posting to QuickBooks
-books silently fall out of sync
-accountants waste hours troubleshooting something that cannot be fixed
-businesses are forced into paid tools just to restore basic functionality

This app should not be live. If you rely on Shopify to QuickBooks syncing, do not install this.

I have used the app for over 5 years. This morning when I tried to launch the app I get error messages telling me to contact support. After a considerable amount of time with support, I got a "solution" to copy and paste a link into an incognito window from now on when I want to sync my data. How is this even a thing? At best this is a BAD work around. The app was working fine on Friday and today it is not. What happened?

I totally agree with Just Tall, the new app doesn't work and is a complete disaster. Forced to upgrade to the new version and a week has gone by and we can't sync a single order from Shopify.

Great work Quickbooks. Now what do we do??? Are you expecting us to manually enter thousands of sales into our Quickbooks or should that be Slowbooks as that is what it is now.

Whatever happened to "if it ain't broken, don't fix it" maybe the head of technology at Intuit should try using his own product before changing what worked perfectly to this "great idea"