Qikify Upsell & Cross‑sell
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Absolutely love this app. It is really easy to use, has increased my customer spend and their support is extremely efficient and helpful.
I highly recommend adding this app to your store.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
I won't use this app anymore.
I recently discovered a pricing discrepancy on your platform. The price changed from 19.9 to 9.9, but I still have to pay the original 19.9 amount. I discovered this price change myself and your team did not inform me.
I reached out to your support team to request a refund for the difference, but the response I received indicated that the case had been reported to a higher department for a thorough review. However, several days have passed without any resolution, which makes me feel that my case is not being prioritized.
I believe in the importance of honesty and transparency, especially in matters involving customer charges.
Hi team,
We are so sorry for your experience.
Regarding the charge for the new pricing plan, please let us clarify it a bit: If the new pricing plan is applied, you might need to subscribe to the new paid plan in order to apply the new charge.
When you contact our team about the pricing, our support team needs to consult your case with a higher department in order to send you a refund. We also refunded and responded to you within one day after receiving your report.
Once again, we sincerely apologize for the inconvenience and any confusion caused. We seek your understanding.
The app is great and the support team, especially Miley, has been fantastic. I think our customers will love the ease of adding free gifts (in our case pdf knitting patterns for the yarn we sell) and that it will increase our sales.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
The app is very easy to use and the team helped me quickly when I needed them. I recommend !!
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
GOOD:
- customer support is responsive
- app is a jack of all trades for basic promos
- priced competitively
FRUSTRATIONS:
- Promos with large holes in functionality. Ex: The gift with purchase function does not add gift to cart if customer skips cart and goes straight to checkout.
Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Great app for what we need and assistance is quick and replies to all question you have. 4 star, now, since we just have the offer online, so want to see what it does.
Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you to increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Excelente App, la recomiendo totalmente!
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
Nice in theory, but didn't end up working well. We noticed a ton of orders triggered the bundle discount to the customer, but at check out the customer didn't actually receive the discount as advertised. We ended up having to do manual refunds. When contacting the tech support, they were unhelpful and claimed the app worked perfectly.
Great app for upsell. Adding reward goals really does help increase cart value.
Support is fantastic too, if you have any issues with the display, or setup they are really quick to get this resolved for you.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
I've tried many apps for upsell and free gift, but Qikify so far has been a winner. Their service is great, although I always have to wait until the next morning to receive their responses due to the time zone. Other than that, I recommend this for the brands looking for an upsell app.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
