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I am trying to login my qikink account with one ID but after login it is showing another ID. Due to this my order is not syncing.
Very worst service
We have been using this merchant for the last 4 months, processing over 300 orders.
1. Delayed dispatch (3-4 working days)
2. Their logistics partner is pathetic as they take 6-8 days to reach the customer's location but 70-80% of orders get RTO by merely mentioning customer's refused or incomplete address. When we call customers, they tell a different story. (We have checked with more than 100 customers; not all can be wrong.
3. Their prices are competitive but their quality is cheap
4. Poor support as they have just a ticket system which replies copy paste repies.
We don't recommend this vendor at all. Looking for alternatives now.
We deeply regret any inconvenience caused and assure you that your concern has been escalated to our management team for immediate attention. Rest assured, we are committed to resolving this matter promptly. Your satisfaction is of utmost importance to us, and we are dedicated to ensuring a positive experience in the future. We value your continued partnership and look forward to continuing our journey together.
Thank you for your patience and understanding.
No response on the fulfillment for more than 2 weeks. Not a reliable dropshipping partner.
We apologize for any inconvenience you may have experienced. It appears that your orders have been received by Qikink but are currently in an "On/Hold" status. To initiate the fulfillment process, kindly move your order to "Live/Processing" status and Qikink will promptly begin processing it.
To know more about the process please visit this page -> https://help.qikink.com/portal/en/kb/articles/how-to-place-your-woo-commerce-store-orders
If you require further assistance or have any questions, please mail us at vignesh@qikink.com.
nbj
Quality is ok, poor service and they never deliver on time. One literally has to follow up for every order . The rush order is a scam and it takes the normal amount of time to deliver. Another challenge is the hex code for the t-shirts, none of them match the product and i don't see them doing anything about it. Supima, oversized tees and sweatshirt quality is ok but the print wears off after few washes and even if u raise a concern with the customer service, their response would be that it's beyond the TAT. FIND ANOTHER SOURCE. I did write to sivaraman the founder of Qikink about the issues but i guess he is least bothered to address them.
To be frank, I ventured into dropshipping mobile sublimation cases and purchased a sample, including a personalized greeting card, which amounted to 260 INR. However, upon receiving the package today, I discovered that the greeting card was missing. Additionally, when attempting to fit the case onto my mobile, I encountered issues with the size and ended up breaking it due to excessive force to fit it. The quality was not good. Although the printing quality on the case is acceptable, there are minor imperfections present. Overall, I am extremely dissatisfied with the outcome.
Hello Blissful, We are very Sorry for the inconvenience caused, We have escalated the issue further, Pls get in touch in our WhatsApp chat no. 9787113135 and specify your order number. We will surely check and rectify the issue right away.