Qstomizer ‑ Custom products

This is the first time I ever write a bad review about any product online. I felt scammed by this company. I paid Ramon USD250 on August 2017 for the installation of the app on my products and another USD1165 on September 2017 to add and setup the pre-made templates that we created, add Google fonts, colors etc. On our agreement, he should be able to finish the works within 15 business days. But he done it little by little and still not yet finish. I kept on contacting him by email, took so long time to response and not really answering my questions. I have been paying for Professional Plan which suppose to have priority support. I needed to cancel several marketing campaigns because the app is not yet configured properly. I patiently waited because while my business suffered a lot. The pre-made templates are very important on my store and none is added on my website. I even asked him lately to add partially so I can start with my campaign and he said he will do it in 2-3 weeks. But nothing is done after a month.

I finally gave up and cancelled my subscription. Then suddenly he sent me a message, just to tell me to activate the app again because he will add the fonts, after 6 moths! And how about the other pending jobs?

I asked for refund but of course, he never answer back!

By the way, I found a better app, with great support. It is called Zakeke.

This is the best app I've seen and I've done ALOT of comparisons, trials, and researching. I call Ramon, "Yoda" & for good reason ... Qstomizer is truly a remarkably developed application & the service cannot be beat.

I had looked at so many options to suit my needs, I started as a convention/market seller here in NYC and decided to take it to the next level by starting at BigCommerce which was another $20-$50 every turn that didn't even do half of the features included in Qstomizer, I switched to Shopify with hopes of better suited apps that would be within my budget which is next to nil - they recommended me to Customify within 10 minutes I realized did not suit my need, contacted them, absolutely no help, they 'just do not do anything like that'.

Qstomizer is a whole different level of integrated application, providing complete customization with a vast array of variations, pricing & product options and what's better: if you need help? Ramon's got you covered in a jiff. If you need something changed to better suit your store's need? He's got that too! I've seen a review that say it took him days to get what they needed. As a fledgling coder myself, I can tell you with absolute certainty: these types of development changes do not happen instantaneously. Any developer (read: 'human being') worth their salt understands this and appreciates the TIME and EFFORT it takes to accommodate personalized request changes to such a comprehensive application. Having to change/add/alter a single option requires re-coding numerous documents and files, along with debugging and testing so he can provide you your perfect solution. You can't find a more helpful, customer-orientated developer for the simple fact he isn't charging you his personal hourly rate to even consider make these changes - after all this is what he does for a living & wouldn't you want to get paid for overtime? Customify & every other app I've seen doesn't even attempt to better suit your needs and most developers would tell you just to deal with it or hire them as your personal developer which will run you hundreds to thousands of dollars depending on the intricacy & difficulty of what you request.

So if you want to take your store to the next level, or if your store, like mine requires such a vast array of variations, pricing, product options,and you're not looking to spend thousands of dollars: Qstomizer is definitely without a doubt the 'Qstom' solution you've been looking for. The developer is dedicated to his customers: crafting your perfect solution, or simply if you need help. All this on a startup's budget? You just can't beat it; Ramon or quality and functionality of Qstomizer. So go ahead, get it, you'll see what I mean!

Ramon has always been helpful when customizing anything for our store. I would recommend this app over any other ones out there! :)

This guy is DA MAN !!. awsome app. A little tricky for a beginner but once you get it figured out, it is totally worth it . Thanks!!

I use this app to allow my customers to resize and fit their own pictures to personalised items that I print. It is easy to use and found it simple to set up. There is pleanty of material online to help acheive what I needed and when I did become stuck, the quick and professional respose from the developer sorted my probelm in no time at all. Fantastic app.

At first it was hard for me to understand how this app works both in the front & backend of Shopify.

However Ramon's help and patience has been greatly appreciated, his support has helped me with workarounds to match my needs.

Fantastic, thank you.

Perfect app for a web developer or coding specialist.

The images that are exported from the app are not sufficient resolution for actual use on larger products. They're upscaled up to a maximum of 8000 x 7000 px but the original images are only 800 x 700 so the detail is garbage.

Also couldn't get any response from their support team.

Developer is very responsive to the customer's needs. Quick to act, and solves any issues or concerns. A++

Great app and features. Ramon is extremely helpful. He answers very quickly and is very patient with assistance. All around great service.