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Garbage app and shit customer support, avoid this app. Due to my store having multiple currencies the app gave a customer over 60% discount instead of 25% which made me lose significant money on the order. I later talked to their customer service and was told that they will be able to return my money so I have fulfilled the order, and after that, they refused to refund anything. Their incompatibility with multiple payment currencies wasn't clearly stated anywhere in the app and they only stated this in the app after my issue and after refusing to refund the lost funds. Overall had a very negative experience with this app and the support team and wouldn't recommend this to anyone
[NOTE] Multi-currency issue was fixed completely! We also tested it carefully so that no store can have the same issue again!
Hello,
Sorry (again) for the bad experience you had with our app. We just want to say that we tried our best to support you:
- For the issue that you met with our app: we checked and fixed the issue right after you contact us. You also had our promise that the same issue can never happen again!
- For 1 order was impacted by the issue, which make you lost more than 10$ discount: since you have never paid for our app previously which made it's hard to refund you through Shopify, we still tried our best to compensate you with a huge offer on our most expensive plan.
We still open the discussion so you can get back to us if you want. Sorry again for the negative experience and hope you can find the right solution for your store. We're also always welcome you whenever you want to use our app again!
Orichi team
Thank you so much Orichi mate for helping. Clean and Fast App without breaking your wallet. Support is super awesome. Highly Recommended!!!
The application is very easy to use and meets all my needs. The customer service is also very patient to help me solve the problems I encounter.
Thank you again for choosing and reviewing our app. Hope we can help you to maximize your sales performance! :D
Great app and it offers excellence customer service! I love it ! My sales volume increased when i installed this app
Best app for the quantity discount. Works well and the support is great. They set it up quickly as I require. Thank you
It works very well. The technical customer service is very professional. Peter helped me every step of the way. 100% recommendable.
I love this app. It is EXACTLY what I needed. It is clean, simple, and the team is very supportive. Thank you team Orichi!!!
Good and quick support. I needed both limiting order quantity and discount so I like this app that I can do both in one.
We’re thrilled to hear you enjoyed your experience with our Quantity Discount Limit Quantity app. Hope that our quantity breaks and limit order functionality help you grow your business significantly!
Jordan was very helpful with my enquiries. He quickly understood my concerns and guided me to the appropriate solution.
We’re thrilled to hear you enjoyed your experience with our Quantity Discount Limit Quantity app. Hope that our quantity breaks and limit order functionality help you grow your business significantly!
This was just what we needed, their customer service representative helped me get it all setup and running.
Thank you for choosing and reviewing our app. Hope we can help you to maximize your sales performance!