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Affordable Quickbooks app that syncs everything we need. Support was very quick to respond and help with our refunds exporting.
I have struggled with finding an accurate, and robust app that could keep my shopify account in sync with my Quickbooks. Not only did I want financial information, but I needed to address the Shopify Fees, Shipping, Taxes, Products, and Inventory. After 3 weeks, this Bridge app has accomplished those tasks. My one hesitancy is the response time from customer support. They provide very good answers to my questions, but it might take 24-48 hours and when you are still learning a system and completing the setup, that can be a little frustrating. But for the quality, the features, and the value, I will live with it!
This App works perfectly, and the customer service provided by Kumar and his team is second to none. Highly recommended.
Customer service is great, Kumar was a huge help in making this process run smoothly. The app covered everything we needed and has many features to help all business types.
The app is doing everything we need!! The developers even helped us with some additional options specific to our business. No words can describe the superior customer support!!! Highly recommended!!!!
Had some minor sync issue at the beginning, then Sanjay was very helpful and solved the issue very fast!
Finally I have Shopify talking to QBO, which is amazing. Quickbooks bridge is a great value and their customer service is very helpful. Unfortunately, you are not able to get instantaneous answers, but they answer thoroughly and seem to really listen to your needs. They even built in a feature upon request which allows you to just hit a button and sync your quantities from QBO into Shopify thereby making the process easier when you receive inventory. Things that I wish were built in... a way for customer notes to transfer from Shopify to QBO. I also think they could have a bit more information available on how to use/set up the app so you wouldn't have to get as much help from them when you have questions. I do think they might be building this out more. All in all, I am quite happy with the app and I think it will continue to get better as they seem to listen to their clients. If I could have given them 4.5 stars I would have.
Excellent app - highly recommend. It works as described and great customer support available also. this automation of orders will definitely help us going forward.
The App is working well now, the Support from this app is committed on helping people with problems. I am updating my review now :) Thanks for all your help !
Dear Sir. Thank you for your message. We have been in touch with you over the email.
We have reset your trial period and also will work with Shopify to provide you a refund for the amount charged to you.
We hope to resolve all your issues and have you as a Happy Customer on our app.
Thanks.
Very helpful customer service in terms of setup to ensure that the right fields sync to the correct accounts in QuickBooks. Quick responses to my inquiries and definitely worth trying out.