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Has been working great for me so far will update if needed.
Nikhil helped sort the QuickBooks import issue out for us quickly and easily. Thanks, it now works again
Thank you so much for the review!
Quickbooks had been working well for me when... something got glitchy and the downloads are a mess. Support is not helping, I've given them a week and the mess keeps getting bigger. No solution. I'm looking at other integration apps now.
One star, because zero is not an option.
The purpose of this app to is to record your Shopify transactions in Quickbooks for your bookkeeping.
The part where this app fails is that is posts your sales tax incorrectly on every order. Therefore, it does not fulfill it's purpose.
It wasn't always like this. It was great until Oct 2020, when the sales tax stopped working correctly. Support doesn't care and does not answer when I ask if they have an intention of correcting this.
Highly recommend the "QuickBooks Connector" by Intuit app which does a much better job, is accurate, and FREE with you QB subscription.
Challenges can happen and it is the customer service and their solutions that make the difference! In this case, we had a few challenges with integration and my Bold Representative, Paul, was able to quickly assess and fix the issue with me. FYI - you just need to open a customer service ticket and there is a super quick response or you can request a meeting online. Thanks, Bold!!!!
This app failed to sync my sales with QuickBooks properly for a year, leading to inaccurate VAT reporting and thus an unexpected £4k tax bill, all of which I paid for the privilege of having! Until then, was perfectly happy with this software but this change - which was never indicated nor is there a way to fix/change it - has made this a useless boondoggle.
Just started using the app and so far so good. Did have an error when exporting but reached out to customer service and customer service (Nikhil) got back to me pretty quickly with a step-by-step guide (so helpful!) to figure out how to get around the errors. I am a visual learner so the guide was exactly what I needed. Hopefully this app works in my favor as I grow and expand my business.
November 23, 2017: Update to first review. I am still very impressed with this App, far more than I'd expected. It has taken a bit of a learning curve because it is visually different than the desktop version, but otherwise it has been very interesting to look at its functions, reports, etc. I love it that I can seamlessly connect and download data from bank/credit card - always had a difficult time with the desktop version. So far, I would highly recommend this app.
I'm also very happy with the Support that I've been getting - for questions.
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Just downloaded the app, connected it to Shopify and absolutely everything came in flawlessly. I had read some of the reviews mentioning some problems, but I honestly did not have any of those. I will give another review in a month or so but, so far, truly impressed with its ease. I had a payroll question and the support has been great.
Very useful app. Paul at Bold has been exceedingly helpful making the transition.
I have used QB for a couple years now. I like the way the system works. Although I consider that they have increased too much their fees for the site itself, transfers, etc.