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Wouldn't recommend this app until the integration of taxes works better. When it brought over the tax from Shopify to QBO it put all the tax in PST and didn't split the GST out. Made for a big mess on my PST audit this spring.
Nikhil helped sort the QuickBooks import issue out for us quickly and easily. Thanks, it now works again
Thank you so much for the review!
It used to be free to export Shopify orders to Quickbooks online. Then they came out with this app by BOLD, and it's now an extra fee to use an existing service we already pay for.
The worst part is the export is always filled with errors that we have to manually check and fix. Additionally, we were able to export a whole month of transactions but when BOLD took over, we were told by BOLD support that the app can only handle about 3 days worth of transactions per export. Using this paid app feels like a downgrade from the already glitchy, but free app previously.
Challenges can happen and it is the customer service and their solutions that make the difference! In this case, we had a few challenges with integration and my Bold Representative, Paul, was able to quickly assess and fix the issue with me. FYI - you just need to open a customer service ticket and there is a super quick response or you can request a meeting online. Thanks, Bold!!!!
Use to be a great apps now they charge it and even worst many order dont sync and you have to manually enter it into quickbook.
Got the basic plan at 200 order per month. And I'm only at 152 and Bold charge me extra fees for every Extra fees. Really dissapointing, hope I find a better solution to Sync with Quickbook
Awfully disappointed that we are being forced to pay for this integration. As another seller noted, we already pay Shopify and QB separately for their services. Now, without any warning Bold has taken over, and it is forcing us to pay $30 a month for merely passing on the transactions. Of course Shopify is no bystander. They can now enjoy payment for a function which should have been native to the platform. Feels like extortion.
November 23, 2017: Update to first review. I am still very impressed with this App, far more than I'd expected. It has taken a bit of a learning curve because it is visually different than the desktop version, but otherwise it has been very interesting to look at its functions, reports, etc. I love it that I can seamlessly connect and download data from bank/credit card - always had a difficult time with the desktop version. So far, I would highly recommend this app.
I'm also very happy with the Support that I've been getting - for questions.
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Just downloaded the app, connected it to Shopify and absolutely everything came in flawlessly. I had read some of the reviews mentioning some problems, but I honestly did not have any of those. I will give another review in a month or so but, so far, truly impressed with its ease. I had a payroll question and the support has been great.
Very useful app. Paul at Bold has been exceedingly helpful making the transition.
Says you can export 30 monthly orders for free... I am reconciling for last year with exactly 30 orders and I have hit my threshold?
Ridiculous, come on guys.
I am happy to change my review if you get this fixed up!
What happens when I am killing it in sales 2019? I'll have to go somewhere else?
Hope you can fix it up
I had a problem with Shopify and QBO integration early this week. After spending hours on phone with QBO help desk, I was told nothing could be done. Luckily, I was able to get help from Alaxe who was able to pinpoint the problem in minutes and guided me through the whole process. Now, everything works beautifully. 5 star...