Avaliações (63)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
6 de agosto de 2024

I am writing to express my sincere appreciation for the outstanding service provided by your email services team on the Shopify platform. The professionalism, user-friendly interface, and robust features have significantly enhanced our email marketing efforts, leading to improved customer engagement and increased sales. The QuickCEP AI Chatbot, powered by ChatGPT, has revolutionized our customer interactions with intelligent product recommendations and seamless support, greatly improving our conversion rates and customer satisfaction. The exceptional customer support and real-time synchronization with our product catalog make your services indispensable to our business.

Prime Particle
Japão
25 dias usando a aplicação
6 de agosto de 2024

A very powerful AI customer service tool that effectively improves our user experience and work efficiency. Highly recommended for everyone to use, five-star rating~

Cocinare
Hong Kong, RAE da China
2 meses usando a aplicação
26 de junho de 2024

Great plug-in. Helpful and kind customer service. We will definitely upgrade if needed.

openroad4wd.com
Estados Unidos
1 dia usando a aplicação
20 de junho de 2024

Good user experience

HOOKII
Hong Kong, RAE da China
4 meses usando a aplicação
11 de outubro de 2024

very helpful and good system

actbest
Hong Kong, RAE da China
12 dias usando a aplicação
18 de junho de 2024

I have been using this software for more than half a year and I must say that it has changed the situation of repeated customer service responses. The user interface is intuitive, easy to use and the interface is simple. What impressed me most was the AI ​​customer service and reports. In addition, whenever I encountered a problem, the customer support team was very responsive and helpful. Highly recommended.

totwoo
Estados Unidos
Aproximadamente 1 ano usando a aplicação
19 de junho de 2024

QuickCEP has significantly improved our customer service. Its intuitive AI delivers real-time, accurate responses, reducing response times and boosting customer satisfaction. Seamless integration with our CRM and 24/7 availability have been game-changers. I highly recommend it to any business looking to enhance customer interactions and drive sales!

Senada Bikes
Hong Kong, RAE da China
11 meses usando a aplicação
Editado a 21 de junho de 2024

QuickCEP is an AI-driven customer-oriented operation platform, which saves a lot of operation and customer service time, improves our work efficiency, and is very segmented on the user data side, which facilitates our refined marketing for consumers and greatly improves our purchase conversion. In particular, the AI ​​function is also our most powerful helper, helping us improve customer response satisfaction, which is very convenient and practical. The downside is that the product function is updated very quickly, and sometimes there will be a delay in opening, but the speed of technical solutions is still very fast. I hope that every time a new function is updated, we can synchronize in advance so that we can prepare in time. It would be even better if the email marketing system can be done more deeply.

Outin
Hong Kong, RAE da China
9 meses usando a aplicação
20 de agosto de 2024

Customer service very helpful

Hulala Home
Estados Unidos
8 dias usando a aplicação
17 de junho de 2024

I have been using this cross-border e-commerce customer service software for half a year, and it has exceeded my expectations in every aspect. Multi-language support ensures seamless communication with international customers. Integration with various platforms simplifies order tracking and shipping problem solving, the functions are quite powerful, and the after-sales staff is also quite awesome

DE.HOOKII
Hong Kong, RAE da China
Aproximadamente 2 meses usando a aplicação