QuickCEP: AI Support Agent
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Customer Engagement Platform with Live Chat, AI Agent, Marketing Automation, CDP, and More.
Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue.
- Omnichannel Shared Inbox: Manage Live Chat, WhatsApp, and Email in one inbox.
- Intelligent Guided Shopping: AI analyzes buyer chats to boost conversion.
- Automated WhatsApp Growth: Send tailored marketing & order updates at scale.
- Seamless Agent Handover: Intelligently route complex issues to human agents.
- Global Data Security: ISO 27001/27701 certified and fully GDPR compliant.
Idiomas
inglês, chinês (simplificado), chinês (tradicional), japonêse coreano
Esta aplicação não está traduzida em português (Portugal)
Funciona com
Categorias
Mensagens em tempo real
Respostas automatizadas
Canais
Automatização do fluxo de trabalho
- Resposta automática
- Modelos de resposta
- Respostas por inteligência artificial
- Resumos de inteligência artificial
- Emissão de bilhetes
- Caixa de entrada unificada
- Atribuição automática
- Acionadores baseados em regras
- Escalonamento
- Etiquetagem
- Deteção de spam
- Rastreio de encomendas
- Notificações de clientes
- Inquéritos de feedback
- Multilingue
- Várias lojas
- Análise de dados
- Relatórios
Preços
Escolha o plano que melhor se adequa ao negócio.
Free
Gratuito
Funcionalidades
- For individual sellers
- 100 Messages/mo
- 1 Seat Livechat/Email
- AI Chatbots & AI Copilot Basic
- Automate AI Chatbots Training
- Support GTS
Starter
$99 / mês
ou $1,068/ano e poupe 10%
Funcionalidades
- For small businesses
- 1000 Messages/mo
- 2 Seat Livechat/Email/FB/INS
- AI Chatbots & AI Copilot Basic
- Automate AI Chatbots Training
- Support GTS
Growth
$199 / mês
ou $2,148/ano e poupe 10%
Funcionalidades
- For growing business
- 3000 Messages/mo
- 3 Seat Livechat/Email/FB/INS
- AI Chatbots & AI Copilot Basic
- Automate AI Chatbots Training
- Support GTS
Enterprise
$999 / mês
ou $11,028/ano e poupe 8%
Funcionalidades
- Unlimited & AI Pro
- Custom Features
- Livechat/Email/FB/INS Unlimited
- Marketing Campaign
- CDP
- Voice Agent
- Japanese: marketing@acrove.co.jp
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (54)
The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.
EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.
For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.
If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.
Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.
Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.
we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.
Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.
PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.
I hope that after reviewing the information, you might consider retracting your one-star rating.
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
Our customer service and operations teams are using this software, and the results are very good! It not only improves work efficiency, but also has easy-to-use functions and many functional details. I recommend it!
Assistência
A assistência da app é prestada por QuickCEP.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Programador
7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG
Lançada
5 de janeiro de 2022
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