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This application includes the functions of marketing robots, EDM and CDP. Each function has a tutorial video and a help center, which can be learned and used by yourself.
Hello! Thank you very much for your kind review .Please let us know if you need any guidance, or have any suggestions or ideas. We'd love to hear them!
We've been testing and using this software for about one week, and finally it is set up and put into use. Currently we just use the chat&comment and robot features, and there are some pros and cons about this application. Pros:
1. It has some basic flows that help us build our own, which are really helpful and intuitive.
2. The response from the support team is very prompt, and they correct and update in an impresive speed.
3. We could clearly see the statistics for the using of the flows and further optimize them. Cons:
The robot is still unstable like sometimes some parts of the flows would repeat automatically. But it was solved by the support team. Needs more tests and updates. Overall, we are satisfied with it and hope it could become more user-friendly and functional. In the future, we would try other features to make full use of this software and see how it goes.
Thank you very much for your thoughtful comments. Now our products still have some imperfections, so we will improve these problems as soon as possible. We sincerely hope to bring you better service.
It is very helpful to us. At present, we use more EDM marketing capabilities. The arrival rate, click rate, and open rate have all improved well, and the statistical analysis is also very complete. Expect SMS marketing to go online as soon as possible
Thank you for your recognition, our SMS marketing feature will be live in mid-October, you can follow our update announcement. PS: We will inform you individually after the launch.
Several systems are also used at present. This is the most user-friendly system to me, because it will feedback and implement it after collecting our opinions.
Thank you for choosing Quickcep, we hope to bring you the best product experience and serve with heart, we are always on the way!
QuickCEP' has been a game-changer for our customer service operations. The seamless integration with our website allows visitors to get instant help, improving their overall online experience. We've noticed a significant drop in wait times and an increase in customer satisfaction since implementing 'QuickCEP'. The detailed reporting also helps us continually refine our service strategy. Absolutely deserving of a 5-star review!
We've been using 'QuickCEP for our business, and it has transformed how we manage social media marketing and customer interactions. Its powerful scheduling capabilities save time while ensuring consistent brand messaging across multiple platforms. The real-time monitoring and analytics provide valuable insights into customer behavior and sentiment, allowing us to respond promptly and effectively to queries and feedback. With its unified inbox for all social channels, handling customer service inquiries is now a breeze. Kudos to the developers for creating such a versatile and user-friendly tool.
This is the tool I'm looking for to help me solve customer service integration and refined marketing problems. I love it!
QuickCEP is definitely a very helpful and convenient tool for me, which effectively improves my customer service efficiency. And it's very user-friendly, you only need a very short time to master it. Great tool with great service.
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
QuickCEP has helped me solve the problem of communicating through multiple channels, which used to be a constant source of frustration for me. Additionally, they have the capability to integrate the GPT large model, which has helped me establish a 24/7 customer service system. On WhatsApp, they have connected with API accounts, allowing me to send marketing messages to groups without worrying about being banned. The results have been extremely positive, and I am very grateful to QuickCEP.