QuickCEP: Live Chat&AI Chatbot
Galerie propagovaných obrázků
Customer Engagement Platform with Live Chat, AI Chatbot, Marketing Automation, CDP, and More.
QuickCEP is designed to improve customer service and boost conversion and sales for e-commerce businesses. Its AI chatbots offer 24/7 assistance and support for customers. The omnichannel live chat can handle messages from live chat, Instagram, Messenger, Email, WhatsApp, and TikTok Shop all in one platform. Additionally, it can track customer behavior in real time for valuable insights. The data from CDP can be segmented and used for targeted marketing campaigns such as EDMs and pop-ups.
- Omnichannel live chat - respond instantly to all messages on one platform.
- Enhance customer interactions with personalized experiences using AI chatbots.
- Easily integrate QuickCEP with your Shopify store in three simple steps.
- Run targeted email marketing and pop-up campaigns for segmented audiences.
- Gain deeper insights into your customers with real-time behavior tracking.
- Důležité informace
- Funguje s nejnovějšími motivy
Jazyky
angličtina, čínština (zjednodušená), čínština (tradiční), japonština, a korejština
Tato aplikace není přeložena do jazyka čeština
Funguje s:
Kategorie
Posílání zpráv v reálném čase
Automatizované odpovědi
Cena
Free
Zdarma
- For individual sellers
- 100 Messages/mo
- 1 Seat Livechat/Email
- AI Chatbots & AI Copilot Basic
- Automate AI Chatbots Training
- Support GTS
Starter
$49 / měsíc
nebo $540/rok s úsporou 8 %
- For small businesses
- 1000 Messages/mo
- 2 Seat Livechat/Email/FB/INS
- AI Chatbots & AI Copilot Basic
- Automate AI Chatbots Training
- Support GTS
Growth
$99 / měsíc
nebo $1,068/rok s úsporou 10 %
- For growing business
- 3000 Messages/mo
- 3 Seat Livechat/Email/FB/INS
- AI Chatbots & AI Copilot Basic
- Automate AI Chatbots Training
- Support GTS
Enterprise
$899 / měsíc
nebo $9,888/rok s úsporou 8 %
- Unlimited & AI Pro
- Custom Features
- Livechat/Email/FB/INS Unlimited
- Marketing Campaign
- CDP
- Japanese customers: marketing@acrove.co.jp
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Recenze (59)
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.
EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.
For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.
If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.
Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.
Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.
we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.
Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.
PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.
I hope that after reviewing the information, you might consider retracting your one-star rating.
very helpful and good system
I have been using this software for more than half a year and I must say that it has changed the situation of repeated customer service responses. The user interface is intuitive, easy to use and the interface is simple. What impressed me most was the AI customer service and reports. In addition, whenever I encountered a problem, the customer support team was very responsive and helpful. Highly recommended.
QuickCEP has significantly improved our customer service. Its intuitive AI delivers real-time, accurate responses, reducing response times and boosting customer satisfaction. Seamless integration with our CRM and 24/7 availability have been game-changers. I highly recommend it to any business looking to enhance customer interactions and drive sales!
Podpora
Podporu aplikace poskytuje QuickCEP.
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Vývojář
7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG
Uvedena
5. leden 2022
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