RS: AI Search Bar & Filter
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We're using that application from last 4 months, the app was amazing specially for big catalogues to find the exact product and their customer support Service person Rebeka was excellent, they can resolve your issue very fastly and better guide you which works best for your business
Thank you so much for the thoughtful review! I’m really happy I could help:))
Best regards,
Rebeka from the RS team
Absolutely amazing app and even better customer support.
We recently experienced a huge spike in bot traffic on our website, which caused our estimated session count to increase dramatically. Because of this, we upgraded to the Unlimited plan thinking we had exceeded our usage limits.
Less than 5 minutes later, Rebeka from the Rapid Search team proactively reached out to us. She had already reviewed our account, identified that the increase was caused by bot traffic, manually corrected the calculation, and enabled bot exclusion on our account. As a result, we were able to downgrade back to the $199 plan instead of paying for the Unlimited plan.
What impressed me most is that I didn't have to contact support, open a ticket, or dispute anything. They noticed the issue themselves and fixed it immediately. That level of honesty, transparency, and customer care is extremely rare.
As for the app itself, it is hands down the best search solution we've used on Shopify. Search results are fast, relevant, and easy for customers to use. Since implementing Rapid Search, we've seen customers find products more easily and our sales have continued to grow.
A huge thank you to Rebeka and the entire Rapid Search team. Highly recommended to any Shopify store looking for a powerful search and merchandising solution.
Thank you so much for this thoughtful review! We’re very happy to hear that both the app and our support team have made such a positive impression, and it truly means a lot to know our proactive help was appreciated.
Best regards,
Rebeka from the RS team
Great - very easy to search once installed! Great price. We had been using another app that was 3 times the price and did 1/2 the job. This is a great app - and only took about 25 minutes to set everything up to be running and super slick on the customer facing side. I let Shopify Sidekick know that this is a really good app for everyone to use at a great price. Very happy. Only switched less than 24 hours ago but glad I did. Deborah, CEO & Founder of DK Beauty
Thank you for your kind feedback! We’re delighted to hear the setup was smooth, the pricing feels right, and that the app is already working well for your store.
Best wishes,
Rebeka from the RS team :)
Works very good! Very happy with the results and thanks to Rebeka from the support! :)
Easy to use, very helpful customer service that get back to you very quickly. Thanks
Ótima busca, com resultados bem relevantes. Suporte com retorno ágil e eficiente
Obrigado, thank you for your kind review! We’re happy to see you like the app and that you had a good experience with the support:))
Best regards,
Rebeka from the RS team
Hola! Tuve un problema con la aplicacion y en seguida lo reslvieron!! Muchas gracias por el sporte!
¡Gracias! We really appreciate your kind review and are happy we could get the issue sorted out quickly for you.
Best regards,
Rebeka from the RS team
Well done. A substantial upgrade from our prior search bar.
Excellent customer service.
Thank you for the great review! We really appreciate your kind words about our support.
Best wishes,
Rebeka from the RS team
Great search app with excellent customer support!
Danke, thank you for your great review! We really appreciate your support!
Best wishes,
Rebeka from the RS team
Rebeka was AWESOME. She not only fixed my issue but also saved me money. If all their customer service is like her then Rapid Search is a very trustworthy company. Great experience worth all stars.
Thank you so much for this lovely review! I’m really happy I could help with the issue. Your trust means a lot to us.
Kind regards,
Rebeka from the RS team