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I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.
Went above and beyond what any developer should offer for a free app! I wanted to use this widget on a specific page of my site but it isn't coded that way so I used the built-in chat box for the widget and within a few minutes I had the code needed to get it to work. Author is quick to reply and very easy to work with, now I'm going to go check out his other apps! Highly recommended...
This app is just amazing. I was able to close sales that were supposed to be gone because of this app. Sometimes, the reason why customers are not buying is that they have questions that need to be answered. Sometimes, the answers that you give them can be converted to sales. I was able to close a few thosands of dollars of sales because of this app, and I'm just using the free tier at the moment.
This app would also let you have better customer service. Customers can leave their numbers if they have questions or problems with their products, and you can call them back to resolve them. What's also great is that if you're the owner of the store and you're the one talking to the customer over the phone, you are instilling a sense of confidence to them.
Get this app! Even on the free tier, it will help. There's no risk to try it out.
Love Raven. So simple but so effective. I get the call back requests straight to my FB Messenger and my whole team also gets the email alerts. I know which product they were looking at when they made their request and it makes it really easy for us to understand what the customers needs are. Best of all, it's increasing our sales.
Great! Customer Service is so good, they made the button look so good on my website. Highly recommend this callback app
Must Have!! Call volume increased and so did our sales :) Thanks for Ahmad and the whole team they make awesome apps. Scout is another MUST HAVE for your Shopify store
So far so good. We will see if this brings in customers.
The phone sales channel is very important. We have a business number but I think many people don't dial because they aren't sure if anyone will pick up on the other line. I used to think too much about making sales "online" but Raven got me to think bigger and think about just making sales anywhere. Not just "online" but also over the phone. The phone channel has been great. Raven really does turn website visitors into qualified sales calls.
My only request would be if the app would let my customer schedule a call, by picking what time and day they want me to call them back. I reached out to the developer and they said it's on the way! Can't wait for that, it would make this app perfect.
Raven has been a great callback app for our store. We installed in a little while ago and are already made 2 sales from the 2 callback requests. That’s a 100% conversion rate so far from callback requests. Spoke to the developer as well and their customer support was really good too; they are launching a scheduling feature soon which will also be a great addition to the app. Great work Raven, highly recommended.
This app, is awesome for closing sales!!! Support is great too they will literally make sure it are setup for success.
Thanks Ahmad! You guys are crushing your goals at JackHealth. Really glad to be able to be a small part of your story. Let me know if you need anything, anytime.