Arvostelut (262)

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 90 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
8. maaliskuu 2021

The best of the best support desk / chat systems I have used. The most amazing thing with Reamaze was the ability to add multiple brands for a very very low cost. I have all my brands in one dashboard, and never miss a single customer query. Since it's connected to shopify, it gives me all info about a customer who I am talking to. Amazing job guys!

Tahoor Store
Norja
29 päivää sovelluksen käyttöä
3. elokuu 2020

So far we are in love with Re:amaze. My team has a bounce in their step and there are so many things that are just awesome about the platform. Granted we had come from Desk.com 1 and then ServiceCloud so it was probably pretty easy to impress us. But the Shopify integration with Reamaze is excellent. I haven’t found a single thing that I have tried to do that I can’t do within reamaze. Also, it ...

ThaliaCapos.com
Yhdysvallat
28 päivää sovelluksen käyttöä
16. helmikuu 2022

Excellent customer service tool. We went from a segmented 3rd party chat, e-mail and social media support model to re:Amaze. We tried Gorgias initially but wound up with re:Amaze instead. Gorgias was great for novice users and made for an easy kick-off. But for the more mature integrator with a technical background, re:Amaze came with way more features. Support is PHENOMINAL. They are literally a ...

Bloom Audio
Yhdysvallat
27 päivää sovelluksen käyttöä
23. joulukuu 2022

We are fairly new to reamaze (using it now for a little over a month) but fell completely in love. We have been using a different CRM app but their recent pricing changes and lack of attention to small business needs (I understand large companies are valuable customers but you should not abandon your first backers) made us look for an alternative. And are wee happy to have found reamaze.
It was ...

Tico Coffee Roasters
Yhdysvallat
22 päivää sovelluksen käyttöä
4. toukokuu 2020

This is a 5 star App that helped us in our customer engagement. Our entire team of service experts, marketing and the managers have total visibility and access to all engagement channels. Awesome!

Pasar Segar | The Fresh Market
Malesia
19 päivää sovelluksen käyttöä
13. lokakuu 2018

awesome, awesome, awesome. This is a great tool to integrate all of your channels and support teams into one place. It was between Re:Amaze and Freshdesk for me.. I was going to choose to use a separate account of the free version of rreshdesk for each of my stores, but if you contact the support team they are happy to work out a reasonable price that suits your needs.

I decided to go with Re: ...

Rocky Trade Network
Yhdysvallat
19 päivää sovelluksen käyttöä
10. syyskuu 2021

Love that it brings all my convos to one place. Saves me so much time, and time is money! Wish the software looked a teeny bit cleaner, but I'm just really picky... I'm not paying $60/month for a cleaner layout (*cough cough, Gorgias)... this does everything Gorgias can do, for cheaper!

701 Hoodies
Yhdysvallat
19 päivää sovelluksen käyttöä
11. tammikuu 2021

Love Re:Amaze. Always answer questions and make sure you understand everything. Love that almost everything you need for customer service is at your fingertips for low cost amounts. At the moment it's a 4 star because I'm having issues with the Facebook Integration and we don't know if it's their API or something to do with my account.

Ipurgatory, LLC
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Reamaze vastasi 11. tammikuu 2021

Thank you for leaving a review! Issues with Facebook can be caused by a variety of factors including authentication and API rate limits on Facebook's side. Please reach out ...

1. helmikuu 2024

Received an error when trying to change my password urgently. I mean, imagine trying to change your password and you can't, something so simple. What if I was hacked and my customer's data was at risk? I could not even change my password.

Reached out to support and spoke with a Neil who just at one point stopped responding when his suggestions were not helping. Still haven't received any ...

Haus Of Business
Yhdysvallat
Vuosi sovelluksen käyttöä
Reamaze vastasi 5. helmikuu 2024

Thank you for taking the time to share your feedback. We understand the significance of being able to change your password seamlessly, and we sincerely apologize for any ...

13. huhtikuu 2023

Durch das Reamaze Live Chat Helpdesk CRM erhält man eine sehr schnelle Antwort und Lösung. Sehr nettes Team :)

Mooinzen
Saksa
16 päivää sovelluksen käyttöä