Kokonaisarvio
4,3
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
18. kesäkuu 2014

We have used other CS apps before and this one is by far the best. Also, support is super fast and always helpful. Highly recommend!

Raw Generation Juices
Yhdysvallat
Vuosi sovelluksen käyttöä
11. maaliskuu 2022

Reamaze is the perfect tool for any business looking to make customer communication more seamless at an affordable cost. It's super easy to use, get started, and manage - plus, their customer support is A+.

Clear Within
Yhdysvallat
11 päivää sovelluksen käyttöä
3. elokuu 2017

The best support app we have used. Very easy to setup and packed with features. Highly recommended.

Zasttra Com
Etelä-Afrikka
11 kuukautta sovelluksen käyttöä
21. huhtikuu 2020

Love this tool. It's incredibly valuable and it's impressive how quick they are at improving it also whenever we give a feedback about something that would make our life even easier. Well-deserved 5 stars!

Owls & Turtles
Sveitsi
10 päivää sovelluksen käyttöä
31. maaliskuu 2021

We have been using this application for couple of weeks. The integration was so easy and it is backed by a nice tech team.

AUSTRO
Intia
8 kuukautta sovelluksen käyttöä
29. kesäkuu 2020

Amazing software that can automate away many tasks very easily due to their in depth link with Shopify & simple Bot / Workflow builder. We suspect the bot/workflow builder will save us a great deal of time as it can reply to customers without loosing that personal touch as it can link in real Shopify customer / order data. There is no longer any need for our customer service staff to look in Shopify for order details/to action refund/returns/create orders/etc. as it can all be done from Re:amaze, which will save a great deal of time.

Their support has been amazing. We've requested some extra features with there Shopify integration and it was implemented/researched within 24 hours... can't get any better than that!

We've tried many help desks, none are a patch on Re:amaze and it is at a good price point.

Very happy customer

Crook and Staple
Yhdistynyt kuningaskunta
7 päivää sovelluksen käyttöä
27. toukokuu 2016

Loving this app -- we've used all the other help desk web apps on the market, and recently switched to Reamaze, and we're blown away. This is the app we've been looking for in terms of bringing everything together into a single app. No need to have your support staff logged into 3 different apps just to monitor support, chat and social media activity. Highly recommended.

Desert Naturals
Yhdysvallat
7 kuukautta sovelluksen käyttöä
Muokattu 2. lokakuu 2020

Works well, but the cost is too expensive for a small business like ours! I've had it integrated for months. As I say, it works well, but the cost!

Fox and Wolf
Espanja
6 kuukautta sovelluksen käyttöä
Reamaze vastasi 2. lokakuu 2020

Hey Fox and Wolf,

We're sorry you feel this way about our platform. We are one of the cheapest in the industry given the value we offer. Compared to tools like Zendesk, Intercom, and Gorgias, we offer a lot more features at a competitive and affordable price.

We're happy to discuss pricing with you if it's an issue, as we understand businesses in this Covid-era are struggling.

Feel free to reach out to us if you have any questions or concerns. Thanks for the feedback!

14. syyskuu 2017

If I could give this app 100 stars I wouldn't hesitate.
From features to their support this app has been the most amazing app experience I have ever used in my store and I have used a lot of apps in my days.

Wow! Seriously words can't explain how happy and easy this app has made our life in the company. Combining all CS in one place and being able to manage it all, support right there to help you straight away with no delays, taking on board suggestions and implementing it LESS THEN A WEEK!

Thank you so much to all the team at Remaze for such an awesome app! Keep up the good work and looking forward to seeing this app climb to the number 1 spot in Shopify app store no doubt!

Catchtopia
Yhdysvallat
5 kuukautta sovelluksen käyttöä
23. lokakuu 2017

Top-tier support responds instantly to issues and questions. The best helpdesk system I trialed (we've tried helpscout, zendesk, and others). It also supports multiple stores, brands, integrates with Instagram and FB.

Overall just amazing.

Popovleather
Kanada
5 kuukautta sovelluksen käyttöä