Recensioni (262)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
Data modifica: 11 febbraio 2022

Cant recommend the Customer Help Sites. When you create articles and upload pictures, after some time alle uploaded pictures are removed and show up with a broken link! This has happend before, they said they have fixed the issue and now it has happend again to most of my articles which I have created because I trusted them after they had fixed the issue. I lost so much working hours and I didnt ...

HAUTTIEF
Germania
Oltre 2 anni di utilizzo dell’app
Reamaze ha risposto 16 febbraio 2022

Thanks for leaving a review. I'm very sorry to hear about your experience! We do our best to provide a high-quality product with top-tier support, and this was not the case ...

11 marzo 2022

Reamaze is the perfect tool for any business looking to make customer communication more seamless at an affordable cost. It's super easy to use, get started, and manage - plus, their customer support is A+.

Clear Within
Stati Uniti
Oltre 2 anni di utilizzo dell’app
27 marzo 2021

Great app! It runs smoothly. We can manage conversations from different stores (under the same brand) together with this app. Highly recommended!

UMade
Malaysia
Oltre 2 anni di utilizzo dell’app
28 dicembre 2023

We were previous clients of Gorgias (terrible service, would not recommend) and made the swap to Reamaze about two years ago.

In that time, Reamaze has delivered on every promise they've made to us. Their support is also responsive and unlike Gorgias (constant crashing, no way to let our customers know that Gorgias was down, customer support that set up calls only to not show up for the calls ...

Headphones.com
Stati Uniti
Oltre 2 anni di utilizzo dell’app
22 febbraio 2023

Don't use this company. I deleted the app in Shopify before the end of the current period, but they don't accept a deletion in Shopify as a cancellation. ( even though you joined via Shopify) You also have to go into their account and cancel and no one tells you that. Not honourable company at all and not interested in refund even though deleted via Shopify

Jokers Costume Mega Store
Australia
Oltre 2 anni di utilizzo dell’app
Reamaze ha risposto 3 marzo 2023

Thanks for your review and feedback.

Uninstalling the Re:amaze app will prevent us from billing your store for the subscription if you uninstall prior to your billing date. ...

22 aprile 2015

Finally , an app that allows us to respond to queries quickly and get an overview of how we perform in replying to them.

Chocolatiers
Regno Unito
Oltre 2 anni di utilizzo dell’app
2 gennaio 2023

Such a great app, brings all of customer service into one spot. Use it with RingCentral and makes phone calls easy to handle and record, seeing all the customers details in one spot. Very happy

Cuffed.com.au
Australia
Oltre 2 anni di utilizzo dell’app
3 febbraio 2021

After trialling several CMS systems we've settled in and paid for this one. Really pleased with it. Sleek interface, easy to set up, navigate, and use. Lots of updates improving what they offer. Their live chat helpers are really helpful too and take the time to answer your questions thoroughly.

Alexander Francis
Regno Unito
Oltre 2 anni di utilizzo dell’app
8 maggio 2023

Overzichtelijk, makkelijk en goede support! Alles is snel en eenvoudig vanuit 1 app af te handelen.

Shakeplus
Paesi Bassi
Circa 2 anni di utilizzo dell’app
11 novembre 2022

We love Re:Amaze! We've been on the platform for about 2 years and our customer service has never been better! We can see every message a customer has ever sent and every order they've ever placed all from within the conversation we're having with them. We can also set-up accounts, create orders, cancel items, issue refunds and check tracking information all without leaving the conversation! The ...

Denman UK
Regno Unito
Circa 2 anni di utilizzo dell’app