Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

Prezzi
A partire da $29/mese. Prova gratuita disponibile.
Elementi chiave
Funziona con i temi più recenti
Valutazione
4,4 (255)
Sviluppatore
Reamaze

Grow your business and retain happier customers with AI powered customer support, live chat, and CRM

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team. altro
  • Unify email, social, SMS, voice conversations for all stores in a single inbox
  • Manage, modify, and create Shopify orders directly in customer support and chats
  • Use AI to create replies, write FAQ articles, build chatbots, and even summarize
  • Automate common tasks and patterns with data and rules to save time
  • Satisfaction surveys, status pages, push notifications to keep customers engaged
Elementi chiave
Funziona con i temi più recenti

Messaggistica in tempo reale

Analisi degli agenti, Chatbot basato sull’IA, Dati sui clienti, Chat tramite email, Crittografia, Caricamenti di file, Live Chat, Multilingua, Notifiche push, SMS, Social media, Videochiamate, Assistenza vocale

Risposte automatiche

Cross-selling, Domande frequenti, Saluti, Aggiornamenti sugli ordini, Prodotti consigliati, Risposte rapide, Invia trascrizione, Sondaggi, Upselling

Personalizzazione

Avatar degli agenti, Orario di lavoro, Assegnazione della chat, Pulsanti di chat, Flussi di chat, Finestra di chat, Colore e font, Emoji e adesivi, Aggiunta di tag, Messaggi di benvenuto

Lanciata

1 aprile 2014 · Changelog

Lingue

Inglese

Questa app non è disponibile in Italiano

Categorie

Funziona con

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

Prezzi

Re:amaze Basic

$29 /mese

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

Prova gratuita di 14 giorni

Re:amaze Pro

$49 /mese

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

Prova gratuita di 14 giorni

Re:amaze Plus

$69 /mese

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

Prova gratuita di 14 giorni

Enterprise Custom

$899 /mese

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

Prova gratuita di 14 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (255)

Valutazione complessiva
4,4
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
16 maggio 2024

A great user-friendly help desk service. Streamlines all of our emails and calls into neat categories and saves our company a huge amount of time. Dakota is just a call away if I ever need anything. We've been with re:amaze for several years now, and we keep growing, I would attribute a lot of that growth to the efficiency in which we service our customers.

True Leaf Market
Stati Uniti
Oltre 4 anni di utilizzo dell’app
21 maggio 2024

Enjoying ReAmaze so far. It is far more streamlined than the other platform I used. Dakota has been fantastic to work with! He is very knowledgeable, helped with onboarding, and made everything very easy to migrate from another platform. Thank you!

Wad-Free® by Brayniacs LLC
Stati Uniti
13 giorni di utilizzo dell’app
24 giugno 2024

We've been onboarding for a week and so far the transition from Gorgias has been fairly seamless. Many thanks to Dakota Tompkins for the assistance & education!

SwiftPaws
Stati Uniti
7 giorni di utilizzo dell’app
22 gennaio 2024

We've been using Re:Amaze for over 2 years now and our experience with them have been a blast! Their support is top-notched. They fix every bug we submit within minutes. Very easy to use and the best feature is it lets us manage all 7 pages through 1 single platform.

Puppy Mothers
Regno Unito
Circa 2 anni di utilizzo dell’app
27 gennaio 2024

Huh... I guess, I didn't want a CRM. I wanted helpdesk software.
My first experience with helpdesk software was with Gorgias, and they weren't a bad choice. But, in the end, they had a few things that just didn't fit with us. We are big users of the mobile app and email. I had just finished customizing our interaction with Gorgias using their API but still bailed because the main thing I needed was a smooth interaction with the application that I could only get with Reamaze. Very happy so far. My next steps are integrating voice and customizing the chat interaction.

Parts Brite
Stati Uniti
Circa 2 mesi di utilizzo dell’app

Assistenza

Reamaze può rispondere a qualsiasi domanda riguardo Reamaze Live Chat Helpdesk CRM.

Sviluppatore

Reamaze

2155 East Warner Road, Tempe, AZ, 85284, US

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

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