Re:amaze AI Helpdesk & Chat
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Deliver smarter support with AI-powered chatbots and live chat—built into a multichannel helpdesk.
Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back.
- Unify email, social, SMS, voice conversations for all stores in a single inbox
- Manage, modify, and create Shopify orders directly in customer support and chats
- Use AI to write replies, build chatbots, summarize, and create FAQ articles
- Automate common tasks and patterns with data and rules to save time
- Satisfaction surveys, status pages, push notifications to keep customers engaged
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
- Elementi chiave
- Compatibile con i temi più recenti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Check-out
- Klaviyo
- Shipstation
- Loop Returns
- Yotpo
- RingCentral
- +20 Integrations
Categorie
Messaggistica in tempo reale
Risposte automatiche
Canali
Automazione dei flussi di lavoro
- Risposta automatica
- Modelli di risposta
- Risposte basate sull'IA
- Riepiloghi basati sull’IA
- Biglietti
- Casella di posta unificata
- Assegnazione automatica
- Trigger basati su regole
- Escalation
- Aggiunta di tag
- Rilevamento dello spam
- Monitoraggio degli ordini
- Notifiche personalizzate
- Sondaggi di feedback
- Multistore
- Analisi
- Report
Prezzi
Re:amaze Basic
$29 /mese
o a $313.20/anno con un risparmio del 10%
$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
Prova gratuita di 14 giorni
Re:amaze Pro
$49 /mese
o a $529.20/anno con un risparmio del 10%
$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 1K Free Push Notifications
Prova gratuita di 14 giorni
Re:amaze Plus
$69 /mese
o a $745.20/anno con un risparmio del 10%
$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- SSO
- 2K Free Push Notifications
Prova gratuita di 14 giorni
Enterprise Custom
$899 /mese
Contact us for more enterprise pricing and feature options
- Customizable Features
- Ticket Volume Based or Annual Pricing
- Hands-On Service and Training
- Dedicated Priority Support
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (175)
Thank you so much, Dakota T!
Dakota literally worked through our re:amaze workflows, connections and more.
I honestly appreciate how simple the software is and I am very happy with the support received.
So far happy with it!
AWFUL! I wouldn't even waste your time. The customer service is terrible. Spent 40 minutes trying to resolve an issue that they "couldn't see" on their end. Barely even used the service. Can't log in and they are telling me I now have to wait for an email response.
I sincerely apologize for your frustrating experience. The login issue you faced was caused by an authentication bug that made it difficult for our team to locate your account - this is completely on us and not the standard we aim for. We've since fixed your account should you choose to log in again, and will be providing additional training and feedback to our support team to ensure a similar experience does not reoccur for any of our customers. While we understand if you've chosen to move on, your feedback has directly improved our processes. If you ever wish to give us another chance, please reach out to the team and we'll be standing by to set you up with our account manager to ensure a smooth experience.
Assistenza
Assistenza app fornita da Reamaze.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
1 aprile 2014 · Changelog
In primo piano
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