Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
13 aprile 2023

Durch das Reamaze Live Chat Helpdesk CRM erhält man eine sehr schnelle Antwort und Lösung. Sehr nettes Team :)

Mooinzen
Germania
16 giorni di utilizzo dell’app
5 aprile 2014

I've been looking for a helpdesk customer support app for my store and Reamaze was awesome. I've tried other customer support apps before this but Reamaze is just so simple, easy to use and even my customers love it.

Best of all, Pat Morgan from the Reamaze team has been very helpful in answering my questions, and a feature request that I submitted was implemented and available the next day!

If you're one of the other Shopifiers out there like me looking for a great customer support solution, I would strongly recommend trying out Reamaze!

intriqate
Stati Uniti
16 giorni di utilizzo dell’app
26 ottobre 2020

Bonjour quelle type d'autorisation je dois donner à mon compte employé pour qu'il installe REAMAZE ? Merci,

HAIRSHINE
Francia
14 giorni di utilizzo dell’app
16 febbraio 2021

We recently switched to Re:Amaze from another customer service helpdesk application and our experience so far has been great. The support team is so helpful and accommodating. We are happy to have made the switch!

Fire Department Coffee
Stati Uniti
13 giorni di utilizzo dell’app
17 ottobre 2019

The APP was recommended by one of my friends. I frown upon the suggestion at first. Yesterday, out of nowhere, I added this APP to my store, and wow, I just hated myself that I did not get the APP sooner. It is not just simply a chat tool, it is much more powerful that you can imagine. I'd say, it is a gold mine, in which you could find out many features that are extremely useful to your marketing program. To sum up, it is worthy adding it to your store, and you will not regret. Highly recommended.

FB-Sport
Cina
13 giorni di utilizzo dell’app
25 giugno 2019

Excellent support app and support team. If you need support app for a shopify store, this is the best option available.

CO2Art.us
Stati Uniti
13 giorni di utilizzo dell’app
Reamaze ha risposto 15 agosto 2019

Bam! Thanks for the 5-star review. We appreciate the support and vote of confidence.

31 ottobre 2020

Ok, I love this app. I've had it for a few weeks and haven't had time to get all of the features working, but already my life is so much easier. Instagram, Facebook, email and chat all on one dashboard. My customers are responding very well to it and many more convos are coming in. They even have commented that they like seeing my photo in the avatar spot. Since I have active social media it is fantastic to not have to visit each platform many times per day to look for comments and questions. The only thing that I can find that needs improvement is that I wish that the app would default to newest received messages 100% of the time. When I am on the run it is annoying to have to reset it. The pop-up doesn't always go top the correct chat. Other than that, I love this. I highly recommend it. Game changer that helps me help my customers so much more easily. worth every penny,

Yourgreatfinds
Stati Uniti
13 giorni di utilizzo dell’app
11 marzo 2022

Reamaze is the perfect tool for any business looking to make customer communication more seamless at an affordable cost. It's super easy to use, get started, and manage - plus, their customer support is A+.

Clear Within
Stati Uniti
11 giorni di utilizzo dell’app
21 aprile 2020

Love this tool. It's incredibly valuable and it's impressive how quick they are at improving it also whenever we give a feedback about something that would make our life even easier. Well-deserved 5 stars!

Owls & Turtles
Svizzera
10 giorni di utilizzo dell’app
26 aprile 2018

Reamaze just made my day. I had a suggestion of setting some advance controls in roles and permissions such as restricted access to customer data for specific role, so the customer tab could be hidden, they were quick to respond, also implement this within 2 hrs as they felt this will benefit all other users.

Now our customer data is hidden for a specific role within Reamaze support platform. Yay! Improved security and advance privacy controls. Thank you Reamaze. I would definitely recommend Reamaze.

Last but not the lease, I could say, if you are on Shopify and if you don't have Reamaze to support your customer, then you are missing the awesomeness Reamaze has to offer.

Wishfactory Co
India
9 giorni di utilizzo dell’app