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Awesome tool for customer service; let's you create templated responses you can click on for frequently asked questions or problems and has a workflow for when things get busy. Well worth it!
Just started out my store and Marvin was extremely helpful in not only helping me get set up but also providing tips and strategies on how to succeed and also extending my trial since I haven't had much time to set things up yet.
Extremely impressed with the amazing customer support and going out of the way to help me.
Marvin is pretty awesome! As is the rest of our team :) If you ever need help with anything, just reach out. We can always hop on a call to discuss your plans.
I'm just starting out dropshipping and have a few stores right now. Using this app to handle my chats and support on all of them in a single account is great!
Thanks for reviewing Re:amaze! Dropshipping is a great way to get started in eCommerce. Our Multi-Brand feature was designed specifically for this purpose :) If you have any feedback for us, please remember to reach out to our team by clicking on the ? icon in your Re:amaze account.
This is a 5 star App that helped us in our customer engagement. Our entire team of service experts, marketing and the managers have total visibility and access to all engagement channels. Awesome!
This app is absolutely beautiful. It's smooth, easy to use, not confusing in the slightest when you have different platforms bringing in support requests. Very impressed!
Prompt response and speedy solutions! Thank you so much for assisting us to our small problem. Kudos to your team!
Love that it brings all my convos to one place. Saves me so much time, and time is money! Wish the software looked a teeny bit cleaner, but I'm just really picky... I'm not paying $60/month for a cleaner layout (*cough cough, Gorgias)... this does everything Gorgias can do, for cheaper!
Love Re:Amaze. Always answer questions and make sure you understand everything. Love that almost everything you need for customer service is at your fingertips for low cost amounts. At the moment it's a 4 star because I'm having issues with the Facebook Integration and we don't know if it's their API or something to do with my account.
Thank you for leaving a review! Issues with Facebook can be caused by a variety of factors including authentication and API rate limits on Facebook's side. Please reach out to our support team and we'd love to help you figure things out!
Great app. Game changer. Makes support from all channels ridiculously easy. A+++++++
Reamaze is fantastic. The app is very powerful and easy to implement. Their customer service team is really responsive, and have even added features based on our suggestions. Highly recommend!