Toplam puan
4,3
Puan düzeyi başına sayılar
  • Puanların %91 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 1 yıldıza sahip
29 Haziran 2020

Amazing software that can automate away many tasks very easily due to their in depth link with Shopify & simple Bot / Workflow builder. We suspect the bot/workflow builder will save us a great deal of time as it can reply to customers without loosing that personal touch as it can link in real Shopify customer / order data. There is no longer any need for our customer service staff to look in Shopify for order details/to action refund/returns/create orders/etc. as it can all be done from Re:amaze, which will save a great deal of time.

Their support has been amazing. We've requested some extra features with there Shopify integration and it was implemented/researched within 24 hours... can't get any better than that!

We've tried many help desks, none are a patch on Re:amaze and it is at a good price point.

Very happy customer

Crook and Staple
Birleşik Krallık
Uygulamayı kullanma süresi:7 gün
24 Ağustos 2018 tarihinde düzenlendi

This is a great platform with an awesome team who listen to feedback and make their product better every time. I have been doing customer support for many years and have used a number of help desks and I highly recommend this platform, it is one of the best I have used. We use it on our website pivotpegz.com and its been great. You can get unlimited email inboxes and also can manage multiple brands and multiple channels such as email, social, live chat and more. It syncs with Shopify and you can see customer purchase history and open orders and even a live view of website visitors. Pricing is great as well. 5 stars from me! Highly recommended. James at Pivot Pegz

Pivot Pegz
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
16 Kasım 2020

The app has been amazing so far. Very easy to keep communication lines with customers. Highly recommended for small businesses.

American Offshore
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
24 Kasım 2021

Kathy is VERY friendly and very proactive in resolving our concerns. :)
She is always making sure that all issues are addressed.

Beloved Shirts
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 gün
24 Haziran 2021

This app is really impressive. I've only been using for a couple of days but their help desk is super fast and helpful. I've just watched all the demo videos and honestly am blown away by what it can do. And the price is really good too. It's already working really well and I haven't even started with the FAQ features yet.

Kellective by Nikki
Avustralya
Uygulamayı kullanma süresi:2 gün
16 Kasım 2017

Great app , Great Support game changer thank you

Inspiredcasescom
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 saat
28 Şubat 2020

I just made the switch from Zendesk to Re:Amaze. It's been about 2 weeks, and so far, so good! Their support is great (fast to respond) and the features this app/service provides are plenty for what I'm doing. The whole interface is pretty noob-proof too, so if you're not a very tech-savvy person, this app will be a great solution for you. Highly recommend!

Stephen's World
Kanada