Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

Od $29 /měsíc. Zkušební verze zdarma.
Hodnocení (4,4)
Recenze
Vývojář

Důležité informace

Vytvořeno pro vaši firmu
  • Funguje s nejnovějšími motivy

O této aplikaci

Uvedena

1. duben 2014 · Protokol změn

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

Grow your business and retain happier customers with AI powered customer support, live chat, and CRM

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team. více
  • Unify email, social, SMS, voice conversations for all stores in a single inbox
  • Manage, modify, and create Shopify orders directly in customer support and chats
  • Use AI to create replies, write FAQ articles, build chatbots, and even summarize
  • Automate common tasks and patterns with data and rules to save time
  • Satisfaction surveys, status pages, push notifications to keep customers engaged

Cena

Re:amaze Basic

$29 / měsíc

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

14denní zkušební verze zdarma

Re:amaze Pro

$49 / měsíc

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

14denní zkušební verze zdarma

Re:amaze Plus

$69 / měsíc

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

14denní zkušební verze zdarma

Enterprise Custom

$899 / měsíc

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

14denní zkušební verze zdarma

Re:amaze Basic

$29 / měsíc

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

14denní zkušební verze zdarma

Re:amaze Pro

$49 / měsíc

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

14denní zkušební verze zdarma

Re:amaze Plus

$69 / měsíc

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

14denní zkušební verze zdarma

Enterprise Custom

$899 / měsíc

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

14denní zkušební verze zdarma

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Počet recenzí: 252

Celkové hodnocení
4,4
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
16. květen 2024

A great user-friendly help desk service. Streamlines all of our emails and calls into neat categories and saves our company a huge amount of time. Dakota is just a call away if I ever need anything. We've been with re:amaze for several years now, and we keep growing, I would attribute a lot of that growth to the efficiency in which we service our customers.

True Leaf Market
Spojené státy
Doba používání aplikace: Více než 4 roky
21. květen 2024

Enjoying ReAmaze so far. It is far more streamlined than the other platform I used. Dakota has been fantastic to work with! He is very knowledgeable, helped with onboarding, and made everything very easy to migrate from another platform. Thank you!

Wad-Free® by Brayniacs LLC
Spojené státy
Doba používání aplikace: 13 dny
22. leden 2024

We've been using Re:Amaze for over 2 years now and our experience with them have been a blast! Their support is top-notched. They fix every bug we submit within minutes. Very easy to use and the best feature is it lets us manage all 7 pages through 1 single platform.

Puppy Mothers
Spojené království
Doba používání aplikace: Asi 2 roky
27. leden 2024

Huh... I guess, I didn't want a CRM. I wanted helpdesk software.
My first experience with helpdesk software was with Gorgias, and they weren't a bad choice. But, in the end, they had a few things that just didn't fit with us. We are big users of the mobile app and email. I had just finished customizing our interaction with Gorgias using their API but still bailed because the main thing I needed was a smooth interaction with the application that I could only get with Reamaze. Very happy so far. My next steps are integrating voice and customizing the chat interaction.

Parts Brite
Spojené státy
Doba používání aplikace: Asi 2 měsíci
28. prosinec 2023

We were previous clients of Gorgias (terrible service, would not recommend) and made the swap to Reamaze about two years ago.

In that time, Reamaze has delivered on every promise they've made to us. Their support is also responsive and unlike Gorgias (constant crashing, no way to let our customers know that Gorgias was down, customer support that set up calls only to not show up for the calls multiple times), we have never experienced Downtime with Reamaze. We're an e-commerce business with high ticket items so being able to have reliable, consistent communication with our customers is extremely important and Reamaze has yet to disappoint.

If you're familiar with any of the larger platforms, setting up the backend is fairly simple. If you're not, it may require some assistance in getting set up.

Happy to give Reamaze a recommendation!

Headphones.com
Spojené státy
Doba používání aplikace: Více než 2 roky

O této aplikaci

Uvedena

1. duben 2014 · Protokol změn

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

Vytvořeno partnerem Reamaze

Informace o partnerovi Reamaze

Průměrné hodnocení: 4,4

Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 10

2155 East Warner Road, Tempe, AZ, 85284, US

Podpora

Poslat zprávu

(408) 520-1217

support@reamaze.com

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

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