Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

Cena
Od $29 /měsíc. Zkušební verze zdarma.
Důležité informace
Oblíbené u firem ve Spojených státech
Funguje s nejnovějšími motivy
Hodnocení
4,5 (262)
Vývojář
Reamaze

Grow your business and retain happier customers with AI powered customer support, live chat, and CRM

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team. více
  • Unify email, social, SMS, voice conversations for all stores in a single inbox
  • Manage, modify, and create Shopify orders directly in customer support and chats
  • Use AI to create replies, write FAQ articles, build chatbots, and even summarize
  • Automate common tasks and patterns with data and rules to save time
  • Satisfaction surveys, status pages, push notifications to keep customers engaged
Důležité informace
Oblíbené u firem ve Spojených státech
Funguje s nejnovějšími motivy

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

  • Pokladna
  • smile.io
  • klaviyo
  • shipstation
  • octane ai
  • and 20+ more
  • smsbump

Cena

Re:amaze Basic

$29 / měsíc

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

14denní zkušební verze zdarma

Re:amaze Pro

$49 / měsíc

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

14denní zkušební verze zdarma

Re:amaze Plus

$69 / měsíc

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

14denní zkušební verze zdarma

Enterprise Custom

$899 / měsíc

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

14denní zkušební verze zdarma

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Recenze (262)

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
11. prosinec 2024

An all encompassing app - minus compatibility with Whatsapp. It's been a great addition and has many useful features.
Their Customer Service is above and beyond fantastic. Every time I have a question I receive a detailed answer within minutes and they make sure to assist until the problem is solved.

Celia Dee
Izrael
Doba používání aplikace: Více než rokem
30. leden 2025

Reamaze has been a game-changer for our Shopify store! As a growing business, providing fast and efficient customer support is a top priority, and this app has streamlined our entire process.

WildRoots Gear
Spojené státy
Doba používání aplikace: Asi měsícem
23. leden 2025

Dakota helps our company realy good! Thank you!

Ouder en Kind Plezier
Nizozemsko
Doba používání aplikace: 14 dny
21. srpen 2024

I don't know how you could give a bad review to this app. We've tried several helpdesk platforms and I think we finally found the right one for our use case in Reamaze.
We needed consolidation of email, voice, SMS, social and Shopify. Reamze does all this very well with several voice/phone integrations to choose from.
Setup was easy including phone and social channels integrations.
The agent UI is actually pleasant to use so CX is not a chore.
The Shopify integration is tight and easy to assimilate at a glance.
Reamaze support is very fast and competent.

MotoTote
Spojené státy
Doba používání aplikace: Asi měsícem
9. září 2024

I worked with Dakota T for getting setting up on our Shopify website. He has been very extremely helpful and very knowledgeable. On a different note, the app addresses everything that we need and it offered more functionalities exceeding our expectations.

US Poly Pack
Spojené státy
Doba používání aplikace: 5 dny

Podpora

Podporu aplikace poskytuje Reamaze.

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

Vývojář

Reamaze

2155 East Warner Road, Tempe, AZ, 85284, US

Uvedena

1. duben 2014 · Protokol změn

Více aplikací jako je tato

4,6 z 5 hvězd Celkový počet recenzí: 1945 K dispozici je bezplatný plán
Offer great service with AI chat bots, live chat, and helpdesk
4,2 z 5 hvězd Celkový počet recenzí: 712 Zkušební verze zdarma
Instantly resolve support inquiries and grow your business.
4,9 z 5 hvězd Celkový počet recenzí: 801 K dispozici je bezplatný plán
Empower support with AI helpdesk, help center, Email inbox

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