Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

Cena
Od $29 /měsíc. Zkušební verze zdarma.
Důležité informace
Funguje s nejnovějšími motivy
Hodnocení
4,3 (253)
Vývojář
Reamaze

Grow your business and retain happier customers with AI powered customer support, live chat, and CRM

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team. více
  • Unify email, social, SMS, voice conversations for all stores in a single inbox
  • Manage, modify, and create Shopify orders directly in customer support and chats
  • Use AI to create replies, write FAQ articles, build chatbots, and even summarize
  • Automate common tasks and patterns with data and rules to save time
  • Satisfaction surveys, status pages, push notifications to keep customers engaged
Důležité informace
Funguje s nejnovějšími motivy

Uvedena

1. duben 2014 · Protokol změn

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

Cena

Re:amaze Basic

$29 / měsíc

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

14denní zkušební verze zdarma

Re:amaze Pro

$49 / měsíc

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

14denní zkušební verze zdarma

Re:amaze Plus

$69 / měsíc

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

14denní zkušební verze zdarma

Enterprise Custom

$899 / měsíc

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

14denní zkušební verze zdarma

Re:amaze Basic

$29 / měsíc

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

14denní zkušební verze zdarma

Re:amaze Pro

$49 / měsíc

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

14denní zkušební verze zdarma

Re:amaze Plus

$69 / měsíc

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

14denní zkušební verze zdarma

Enterprise Custom

$899 / měsíc

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

14denní zkušební verze zdarma

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Recenze (253)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
16. květen 2024

A great user-friendly help desk service. Streamlines all of our emails and calls into neat categories and saves our company a huge amount of time. Dakota is just a call away if I ever need anything. We've been with re:amaze for several years now, and we keep growing, I would attribute a lot of that growth to the efficiency in which we service our customers.

True Leaf Market
Spojené státy
Doba používání aplikace: Více než 4 roky
21. květen 2024

Enjoying ReAmaze so far. It is far more streamlined than the other platform I used. Dakota has been fantastic to work with! He is very knowledgeable, helped with onboarding, and made everything very easy to migrate from another platform. Thank you!

Wad-Free® by Brayniacs LLC
Spojené státy
Doba používání aplikace: 13 dny
6. únor 2024

Wow, we just met with Dakota and he was so helpful!! We love using re-amaze and it has transformed our customer experience.

Breeze Balm
Austrálie
Doba používání aplikace: 6 měsíci
1. únor 2024

Received an error when trying to change my password urgently. I mean, imagine trying to change your password and you can't, something so simple. What if I was hacked and my customer's data was at risk? I could not even change my password.

Reached out to support and spoke with a Neil who just at one point stopped responding when his suggestions were not helping. Still haven't received any responses from him as I type this review.

Password still not changed. I'm not happy with Reamaze at all.

Haus Of Business
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Reamaze odpověděl 5. únor 2024

Thank you for taking the time to share your feedback. We understand the significance of being able to change your password seamlessly, and we sincerely apologize for any inconvenience this has caused.

Please be assured that our team is actively working on resolving this issue promptly. We appreciate your patience and understanding as we strive to improve our services.

3. červen 2024

Péssimo. Não dão suporte aos templates do WhatsApp, para usar tem que fazer uma gambiarra na plataforma e não da pra usar varias coisas como botões e outros.

GX Digital
Brazílie
Doba používání aplikace: Asi 2 hodinami
Vývojář Reamaze odpověděl 12. červen 2024

Thank you for your feedback! We understand your concern about connecting WhatsApp templates and ensuring ease of use. We have more information available on this link https://www.reamaze.com/integrations/whatsapp.

Please feel free to reach out if you need further assistance. Our team is committed to continuously improving our service to better meet your needs, and we'll be making sure our Product team is aware of the importance of supporting WhatsApp templates in the future.

Podpora

Partner Reamaze může zodpovědět všechny otázky k aplikaci Reamaze Live Chat Helpdesk CRM.

Vývojář

Reamaze

2155 East Warner Road, Tempe, AZ, 85284, US

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

Více aplikací jako je tato

4,6 z 5 hvězd Celkový počet recenzí: 1868 K dispozici je bezplatný plán
Customer service with Live Chat, Chat bot, Helpdesk, Messenger
4,4 z 5 hvězd Celkový počet recenzí: 698 Zkušební verze zdarma
Support made simple and scalable.
5,0 z 5 hvězd Celkový počet recenzí: 231 K dispozici je bezplatný plán
Live chat app. Live chat helpdesk inbox for customer support

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